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Tenant Screening

Credit, income, background, and eviction checks
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Rent Guarantee

Protect against unpaid rent, damage, and eviction costs
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Rent Collection

Collect rent automatically via Interac or PAD
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eLease

FREE

Create a lease for your tenancy, add terms and get it signed online for free

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Pre-Screen

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Pre-screen applicants before scheduling viewings

For Renters

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Tenant Insurance

Protect your belongings and cover personal liability
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Tenant Credit Check

Stand out with a rental profile landlords can trust
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Rent Credit

Build your credit with every rent payment

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Tenant Screening

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Credit, income, background, and eviction checks

More products

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Rent Guarantee

Protect against unpaid rent, damage, and eviction costs

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Rent Collection

Collect rent automatically via Interac or PAD

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eLease

FREE

Create a lease for your tenancy, add terms and get it signed online for free

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Pre-Screen

FREE

Pre-screen applicants before scheduling viewings

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Solutions for large portfolios

Screen tenants, protect rent, and manage your portfolio

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Tenant Screening

Credit, income, background, and eviction checks

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Tenant Guarantor

Approve more renters and fill vacancies faster

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eLease

FREE

Create, sign, and organize leases across properties with less admin

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Solutions for agents

Screen tenants and protect your clients’ rental income

credit_score

Tenant Screening

Credit, income, background, and eviction checks

verified_user

Rent Guarantee

Protect clients against unpaid rent and damage

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eLease

FREE

Create professional leases quickly with province ready forms and free e-signing

most popular

Tenant Insurance

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Protect your belongings and cover personal liability

more products

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Tenant Credit Check

Stand out with a rental profile landlords can trust

payments

Rent Credit

Build your credit with every rent payment

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2026 Rental Intelligence Report

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A look at Canada’s average renter profile, affordability, and risk trends based SingleKey’s renter data.

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SingleKey Magazine

Explore rental market insights, tips, and guides

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Lease templates

Download free lease templates for your province

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Rental application forms

Download free rental application forms

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Rent-to-income calculator

Check if an applicant’s income can cover rent

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Understand rental laws in your province

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How Do I Manage My Tenant Insurance Policy?

September 22, 2026 6:51 pm

SingleKey makes it easy to manage your tenant insurance directly from your account. You can update policy details, upgrade your coverage, transfer your policy to a new address, and view your past policies- all in one place. Update Policy Details If your policy has not yet started and is in a pending status, you can […]

Why Should I Use SingleKey for Tenant Screening?

August 14, 2026 6:30 pm

Whether you’re a landlord, realtor, property manager, or tenant, SingleKey’s screening platform is built to protect everyone in the rental process. Here’s why thousands of rental professionals trust SingleKey to verify who they’re working with. 1 in 6 tenant applications contain fraudulent documents: fake income letters, altered bank statements, or IDs that don’t check out. […]

Why Do I Need a Move-In/Move-Out Checklist?

July 29, 2026 3:00 pm

A move-in/move-out checklist is one of the most important tools a landlord can have. It protects you legally, helps resolve disputes, and crucially plays a key role in supporting any claim you may need to make through SingleKey’s Rent Guarantee program. What is a move-in/move-out checklist? A move-in/move-out checklist is a documented record of a […]

How to Upload Proof of Rent Payment for Rent Credit

June 15, 2026 5:52 pm

What We Look For Your proof of payment must clearly show:​ ✅ Your name✅ Payment date✅ Amount paid​ If any of these details are missing, we may not be able to approve or report your payment.​ Accepted Proof of Payment You can upload one of the following:​ Bank Statement Must show your name, payment date, […]

How do I find my universal application link?

June 2, 2026 4:42 pm

Your universal application link lets prospective tenants apply to one or multiple rental units at once. This will make it easy for you to share a single link across listings, emails, or social media. Here’s how to find and copy it. Steps to get your link Log in to your account Sign in to your […]

How do I unskip a rent collection payment?

May 19, 2026 6:03 pm

If you previously skipped a scheduled rent payment and need to reinstate it, you can unskip and reschedule it directly from your Rent Collection dashboard, as long as it’s within the eligible window. Steps to Unskip a Payment Log in to your account Sign in to your SingleKey account using your usual credentials Go to […]

How do I edit the rental unit address on a screening?

May 5, 2026 6:32 pm

Made a typo in the property address? No problem! SingleKey lets you update rental unit details directly from your Tenant Report dashboard, even after a screening has been initiated. STEPS TO UPDATE THE ADDRESS Log in to your SingleKey account Head to singlekey.com and sign in with your credentials. Open the Tenant Report section Click […]

How to Invite Your Tenants to Get Insured Through SingleKey

April 10, 2026 5:26 pm

What is Tenant Insurance through SingleKey? SingleKey lets you invite your tenants to sign up for a Tenant Insurance policy directly through the platform. You’ll receive automatic notifications whenever a tenant activates or cancels their coverage, so you always know where things stand. Why should I use this feature? For Landlords: Requiring tenant insurance helps […]

How to Submit a Tenant Insurance Claim

March 23, 2026 7:17 pm

If you need to submit a tenant insurance claim, follow the instructions below based on what you see in your SingleKey account. Providing complete information and the required documents will help avoid delays. Option 1: If You See the “Submit a Claim” Button Log in to your SingleKey account and go to the Tenant Insurance […]

How to Raise a Demand

February 27, 2026 9:25 pm

As part of the SingleKey Rent Guarantee Program, you are protected for up to 12 months of rental income or $60,000 — whichever comes first. If something goes wrong with your tenancy, this guide walks you through exactly when and how to raise a demand so you can get the support you need as quickly […]

DOB Mismatch Warning (Equifax)

February 2, 2026 7:26 pm

What is this warning? You may see the warning: “Possible applicant mismatch: The Subject’s DOB on input is different from the one on file.” This means the date of birth (DOB) entered by the tenant does not match the DOB that Equifax has on file for that person. Why did I receive this warning? We […]

How Do I View My Rent Collection Receipts?

January 19, 2026 7:06 pm

As a landlord, you can easily access your rent collection receipts directly from your account. Follow the steps below to locate and manage your receipts: Log in to your SingleKey account using your credentials. Select the Rent Collection tab from the main navigation menu. Under the Transactions section, click View Receipt next to the relevant […]