How Do I Manage My Tenant Insurance Policy?

SingleKey makes it easy to manage your tenant insurance directly from your account. You can update policy details, upgrade your coverage, transfer your policy to a new address, and view your past policies- all in one place.

Update Policy Details

If your policy has not yet started and is in a pending status, you can edit your address, name on the certificate, and start date.

1. Log in to your SingleKey account.

2. Click on the Tenant Insurance tab

3. Under Policy details, click on Update policy details

4. Edit the address, first and last name on the certificate, and/or start date as needed.

5. Click Continue to save your changes.

Note: This option is only available when your policy is in pending status, meaning it has not yet started or become active ⚠️

Update Coverage

You can adjust your personal liability and personal property amounts at any time. Please note that coverage can only be upgraded, not downgraded.

1. Log in to your SingleKey account

2. Click on the Tenant Insurance tab

3. Under Coverage, click Update coverage.

4. Select your desired personal liability amount and personal property amount.

5. Click Continue to confirm.

Note: If you have already been charged for your previous coverage amount, you will only be billed for the difference in cost, not the full new amount 💳

Transfer Policy

Moving to a new address? If your policy is currently active, you can transfer it to your new location rather than cancelling and restarting.Log in to your SingleKey account

1. Log in to your SingleKey account

2. Click on the Tenant Insurance tab

3. Under Manage policy, click Transfer policy.

4. Enter your new address, move-in date, and move-out date, then confirm to complete the transfer.

Note: This option is only available when your policy is active. If your policy is pending or expired, please refer to Update Policy Details 🏠

View Past Policies

There are two ways to access your past policies depending on whether you have a current active policy.