Where are you located and what is the Area of Service?

We have offices in Toronto, ON and Vancouver, BC. We serve all of Canada including Quebec.

How does the pricing work?

We only charge one-time fee per tenant check. No monthly subscription or services fees. You can pay yourself, or request the tenant to pay.

What info do you need from tenants?

Name, Address, Date of Birth, and SIN or Driver’s License, as well as consent to pull a credit report Don’t have tenant info? No problem, you can invite tenants via email and we send them a form to collect their info and consent.

Will this affect a tenant's credit score?

The credit inquiry will appear on the applicant’s credit file, however it will not have a significant impact on their credit score, since this is not a credit application.

What is included in the Background Check?

The Background Check is a real-time public document search of over 200,000 databases looking for criminal records, court decisions, past evictions, negative press, social media profiles, public biographies, past employment and more.

Protecting your information is our priority. All tenant and landlord data is securely stored and encrypted. For more details see our Privacy Policy.

How do I create an account?

To create an account, you must complete your first report order. Then the system will ask you to create a username and password in order to log in and securely access your tenant report. To place your first order, hit the Order Now or Get Started button and follow the instructions.

Can I order a report for myself?

Absolutely! Just hit Order Now, select the ‘Enter Tenant Info’ option, and then enter your information. Note that you will have to enter your name and email address twice under ‘Your Information’ and ‘Tenant information’ sections.

Sign your Ontario lease online. For free.

Legally binding e-signatures powered by

As seen in:

How it works

A better way to sign your lease

Draft

Your lease is pre-filled using the tenant, landlord, and property details from your SingleKey Tenant Screening Report.
Manual entry is also available.

Customize

Add your own clauses or select from our legally-approved library.
Attach any supporting documents your lease requires.

Sign

Add your own clauses or select from our legally-approved library.
Attach any supporting documents your lease requires.

Simple, flexible lease signing

Draft and personalize your Ontario rental agreement, include additional documents, and get it ready for signing.

Pre-filled and ready

Tenant, landlord, and property details auto-fill the lease using information from your SingleKey account.

Flexible and customizable

Adjust terms, add clauses, and attach addendums so your agreement reflects your rental.

Fully paperless

Draft, send, and sign your lease online. No printing, scanning, or in-person signing required.

Secure and protected

Standard lease foundation

The legally required Residential Tenancy Agreement serves as the base template, pre-filled with your details.

Legally approved clauses

Add +21 lawyer-reviewed clauses and protections the standard lease leaves out, or upload your own.

Tenant insurance verification

Make tenant insurance a condition of signing. Receive notifications when your tenant's policy is active, and if it's ever cancelled.

Legally binding signatures

See why we're ranked first among homeowners

I had a tenant break their lease a month early, and SingleKey stepped in to cover the lost rent for that month (Rent Guarantee Service). The process was straightforward, and the payout was prompt. It's reassuring to know that I have this kind of support as a landlord. Highly recommend!

Devin J. September 2024

Great service for landlords - especially tenant screening and education/knowledge parts of it. Customer service is very responsive and helpful. I've been a paying client of SingleKey for 2 years and will continue using this platform.

Daniel B. August 2024

The agent Rahi spent nearly an hour with me, a senior, while I completed the forms online. He was so friendly, knowledgeable and patient as he walked me step by step through the process. Please recognize Rahi's efforts as extraordinary, excellent customer service skills and an overall gentleman. Titanic thanks!

Danielle B. October 2024

very easy to use, I am a Realtor®, and I have used this for vetting tenants. The report is very indepth and helps me stay Fintrac Compliant.

Keith J. October 2024

SingleKey is a great tool for Landlords. Especially with all the fraudulent documents we are receiving these days. The roll out of the international credit checks is an amazing addition to an already great tool.

Jonathan C. June 2024

I've been using SingleKey for over a year now and it is seamless. And, on the few times I needed support, they responded promptly and were able to resolve my issue quickly. Thanks SingleKey for all of your help!

Jacob H. May 2024

FREQUENTLY ASKED QUESTIONS

In case you’re wondering...

Find answers to frequently asked questions, or get in touch to learn more.

Do you use the Standard Ontario Residential Tenancy Agreement as a template?

Yes. The Standard Ontario Residential Tenancy Agreement is legally required for all residential leases in Ontario, and serves as the base template within our e-lease tool. The original form is available here.

Why is it important to add additional terms to the Ontario standard lease?

The standard lease addresses the core requirements of a tenancy but intentionally leaves certain matters open to the parties.

Additional clauses allow landlords to set clear expectations on specifics such as pets, parking, smoking, maintenance responsibilities, and early termination.

Our legally-approved clause library makes it easy for landlords and tenants to include appropriate protections without drafting legal language independently.

How exactly does eLease work?

Start by entering the rental unit, tenant, and landlord information, or select a recent application to automatically populate the lease with existing details.
Select from the recommended additional terms drafted by our legal team, or upload your additional terms document that we will append at the end of the lease.
Review and finalize your lease agreement by filling in any remaining blanks, such as who pays for utilities, key deposits, rent payment methods etc.
Send the final lease draft out for digital signatures to all tenants and owners listed on the lease via Dropbox Sign, then track who has signed the lease in your dashboard.
Once all parties have signed, you will all receive a copy of the signed lease agreement via email.

Can I require tenants to get insurance before signing the lease?

Yes. Through eLease, you can make tenant insurance a condition of signing. Your tenant will be prompted to get coverage before they can complete the signing process. Once their policy is active, you’ll be notified. You’ll also receive a notification if they cancel their policy at any point during the tenancy.

We’ve partnered with Duuo, a subsidiary of The Co-operators, to make it easy for tenants to get coverage directly through the signing flow

Are Electronic Signatures legally binding for signing a lease online in Canada?

Electronic signatures are legally recognized in Canada at the federal level by the Personal Information Protection and Electronic Documents Act (“PIPEDA”), as well as by provincial specific legislation in each of the provinces and territories. For more information on this topic, visit this page.

What will this cost?

This is a complimentary (FREE) service for landlords and tenants.

During the lease signing experience, we will offer the tenant the option to purchase renter’s insurance through our partners at Duuo (The Cooperators Subsidiary). This is an optional, unless you (the landlord) make it a required step for the renter to show proof of insurance before they are able to sign the lease.

It is important for Landlords to encourage tenants to get renter’s insurance as it does offset some of their liability on the rental unit. Learn more here.

Will eLease be available for other provinces?

Yes, eLease will soon be available in all provinces. We will notify you as we roll out this service to more provinces.

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