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Tenant Screening

Questions about Tenant Screening? See some of our most popular answers below!

Tenant Screening
What is a credit report dispute?
A credit report dispute occurs when you request Equifax or TransUnion to investigate any information on your credit report that appears inaccurate or incorrect. It's important to routinely check your credit report for accuracy, including personal details, credit accounts, collections,...
Fri, 05 Apr, 2024 at 10:33 AM
Tenant Screening
How do I view my previous or past receipts?
To view your previous receipts, we kindly request that you switch to the "classic look".You may view the receipts by following the steps mentioned below : 1. Select user preferences from the dropdown menu bar at the top right corner.2. Click...
Thu, 21 Mar, 2024 at 8:57 AM
Tenant Screening
Can I run a tenant report without SIN number?
Absolutely! For Canadian applicants, inputting the SIN number isn't mandatory. However, please ensure that the first, middle, and last names, date of birth, and address match the government-issued photo ID, typically linked to their credit file. With these details accurately filled,...
Thu, 21 Mar, 2024 at 8:53 AM
Tenant Screening
Why should I get both Equifax & TransUnion Reports?
Upon analyzing data from both Equifax and TransUnion reports, we've uncovered notable discrepancies in credit scores for the same consumer across credit bureaus. Reason for obtaining both reports & benefits: Credit Score: Different credit scores between the two bureaus.Collections, bankruptcies: We noticed that collections...
Wed, 03 Apr, 2024 at 7:27 PM
Tenant Screening
How do I edit or re-send the invite link?
In case you would like to edit the email ID, name, or phone number of the applicant, after sending the invitation link to them for the Tenant screening application, you could follow the steps below to edit the information. Re-send /...
Fri, 01 Mar, 2024 at 5:32 PM
Tenant Screening
Haven’t received report in 5 minutes?
In case you haven't received the report in 5-10 minutes, this could be one of the reasons:Has your profile setup been completed?Have you completed the verification process as part of your account setup?Has the application been submitted? Has the payment for...
Wed, 28 Feb, 2024 at 8:51 AM
Tenant Screening
What is the Universal Rental Application?
Share your SingleKey Universal Rental Application with as many homeowners as you’d like.The credit report landlords trust!Unlimited sharesProtect your creditTrusted by homeownersYou can join the waitlist by following the link here.
Wed, 21 Feb, 2024 at 5:25 PM
Tenant Screening
How long information stays on your credit report?
Credit bureaus may keep positive or negative information on your credit report. Credit bureaus keep this information on your credit report for a certain period of time.The exact time varies based on:The type of financial informationYour province or territoryThe credit bureau...
Fri, 09 Feb, 2024 at 5:11 PM
Tenant Screening
How should I complete the application if I’m currently unemployed?
Step 1: In case you are currently unemployed, you can select the most suitable option from the dropdown, under “Employment Status”. Step 2: Select “unemployed” from the dropdown present in the “Employment status” box. Step 3: This will allow you to proceed to the next...
Mon, 22 Jan, 2024 at 11:26 AM
Tenant Screening
How do I fill out the SingleKey application?
You will receive the link in the email ID provided, please click on “Start Application”.Step 1: Once you click on Start Application, you will view the screen shown below, please click on “Apply Now”Step 2: You can begin by filling out your...
Mon, 29 Jan, 2024 at 3:13 PM
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