Tenant Screening

In case you would like to edit the email ID, name, or phone number of the applicant, after sending the invitation link to them for the Tenant screening application, you could follow the steps below to edit the information.  Re-send...

In case you haven’t received the report in 5-10 minutes, this could be one of the reasons: Has your profile setup been completed? Have you completed the verification process as part of your account setup? Has the application been submitted? ...

Share your SingleKey Universal Rental Application with as many homeowners as you’d like. The credit report landlords trust! Unlimited shares Protect your credit Trusted by homeowners You can join the waitlist by following the link here. Was this article helpful?...

Credit bureaus may keep positive or negative information on your credit report.  Credit bureaus keep this information on your credit report for a certain period of time. The exact time varies based on: The type of financial information Your province...

Step 1: In case you are currently unemployed, you can select the most suitable option from the dropdown, under “Employment Status”.  Step 2: Select “unemployed” from the dropdown present in the “Employment status” box.   Step 3: This will allow you to proceed...

You will receive the link in the email ID provided, please click on “Start Application”. Step 1: Once you click on Start Application, you will view the screen shown below, please click on “Apply Now” Step 2: You can begin by filling...

It is important to note that international students who do not have a consistent credit history of more than 6 months will generate a “No Credit Hit” when a credit check is conducted as they are still new to Canada....

Step 1: Log in to SingleKey and select the Tenant Report option from the top menu. Then, click on “Order new report” on the top right corner of the page. Step 2: Choose whether you would like to: (A) Send an...

Thank you for using Singlekey to run a report with us. Singlekey prides itself on providing reports quickly and efficiently to our Landlords and Tenants. Since we are currently running thousands of reports per month, we currently are not able...

Currently, we do not have the option to provide our reports in French. However, we are in the works of implementing a site-wide update on many of our services to enhance our customer’s experience. At this time, our team is...