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Tenant Screening

Questions about Tenant Screening? See some of our most popular answers below!

Tenant Screening
Why should I get both Equifax & TransUnion Reports?
Upon analyzing data from both Equifax and TransUnion reports, we’ve uncovered notable discrepancies in credit scores for the same consumer across credit bureaus.  Reason for obtaining both reports & benefits:  Credit Score: Different credit scores between the two bureaus. Collections &...
Fri, 17 May, 2024 at 4:49 PM
Tenant Screening
How do I edit or re-send the invite link?
In case you would like to edit the email ID, name, or phone number of the applicant, after sending the invitation link to them for the Tenant screening application, you could follow the steps below to edit the information.  Re-send...
Fri, 01 Mar, 2024 at 5:32 PM
Tenant Screening
Haven’t received report in 5 minutes?
In case you haven’t received the report in 5-10 minutes, this could be one of the reasons: Has your profile setup been completed? Have you completed the verification process as part of your account setup? Has the application been submitted? ...
Wed, 28 Feb, 2024 at 8:51 AM
Tenant Screening
What is the Universal Rental Application?
Share your SingleKey Universal Rental Application with as many homeowners as you’d like. The credit report landlords trust! Unlimited shares Protect your credit Trusted by homeowners You can join the waitlist by following the link here. Was this article helpful?...
Wed, 21 Feb, 2024 at 5:25 PM
Tenant Screening
How long does information stays on your credit report?
Credit bureaus may keep positive or negative information on your credit report.  Credit bureaus keep this information on your credit report for a certain period of time. The exact time varies based on: The type of financial information Your province...
Tue, 14 May, 2024 at 8:38 PM
Tenant Screening
How should I complete the application if I’m currently unemployed?
Step 1: In case you are currently unemployed, you can select the most suitable option from the dropdown, under “Employment Status”.  Step 2: Select “unemployed” from the dropdown present in the “Employment status” box.   Step 3: This will allow you to proceed...
Mon, 22 Jan, 2024 at 11:26 AM
Tenant Screening
How do I fill out the SingleKey application?
You will receive the link in the email ID provided, please click on “Start Application”. Step 1: Once you click on Start Application, you will view the screen shown below, please click on “Apply Now” Step 2: You can begin by filling...
Mon, 29 Jan, 2024 at 3:13 PM
Tenant Screening
International Student
It is important to note that international students who do not have a consistent credit history of more than 6 months will generate a “No Credit Hit” when a credit check is conducted as they are still new to Canada....
Wed, 24 Jan, 2024 at 11:07 AM
Tenant Screening
How to do a new credit check – “Enter Tenant Info”
Step 1: Log in to SingleKey and select the Tenant Report option from the top menu. Then, click on “Order new report” on the top right corner of the page. Step 2: Choose whether you would like to: (A) Send an...
Fri, 19 Jan, 2024 at 3:30 PM
Tenant Screening
Does Singlekey verify employment and landlord information?
Thank you for using Singlekey to run a report with us. Singlekey prides itself on providing reports quickly and efficiently to our Landlords and Tenants. Since we are currently running thousands of reports per month, we currently are not able...
Wed, 20 Dec, 2023 at 9:03 AM
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