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Tenant Passport by SingleKey

Need a guarantor?
We got you.

You find the place, we’ll co-sign the lease. Get a Tenant Passport and show homeowners you’re a risk-free tenant in every way.

Can you beat the odds in this rental market?

Whether you’re a student, a newcomer, or just a renter waiting to get lucky, finding a lease is a time-consuming, headache-inducing task. But, with SingleKey’s Tenant Passport, tenants get a guarantor trusted by homeowners, so you can ensure you’ll always land the place you have your eye on.

Why Tenant Passport?

Homeowners love
our Tenant Passport

Renting out property comes with risks, but homeowners always trust a tenant backed by SingleKey. Apply for a Tenant Passport today to get your lease co-signed by us, and show homeowners you’re a tenant they can count on.

Guarantor service

Found a place and want to make it yours? We’ll back you as your guarantor.

Skip the deposit

Renters with our Tenant Passport can avoid having to put down a 6- to 12-month required rent deposit.

Stamp of approval

Homeowners know and trust SingleKey to protect their properties. They’ll trust renters with our Tenant Passport, too.

Rent Guarantee

Now they can rent to you without risking their financial security. If they lose any rental income, SingleKey will cover the loss.

Damage protection

Landlords know they’re covered in case of any tenant-caused property damage while you’re living in the rental.

Legal coverage

In the unlikely event of a conflict, homeowners know they’ll get their legal fees covered by us.

Getting Started

Apply. Approve. Go.

Fill out the basics

Start your application by sharing some basic details with us, including your income and employment information.

Get approved

Our team will review your information along with a credit check to make sure you qualify for the Tenant Passport (don’t worry—your credit score won’t affect your approval status).

Start renting

Apply for the place you want with your Tenant Passport and stand out from the other applicants.

How do I know if I qualify?

Tenants are qualified for the Tenant Passport if they have:

*Tenants will not be assessed based on their credit score

Pricing

Tiny fee.
Big benefits.

Get a trusted guarantor and strengthen your application for just a low percentage of your monthly rent.

8%

of monthly rent, paid annually

Includes:

Add a credit report landlords trust

Get extra credibility with the #1 credit report preferred by landlords. Our shareable report keeps your credit from taking multiple hits every time homeowners run a check.

The Reviews Are In

Join thousands of happy tenants
& get approved today

"I had a lot of trouble getting picked by landlords because of my low credit as a student. A friend told me about the Tenant Passport and I got the lease on a gorgeous rental almost right away. I highly recommend it for all renters out there!"

Author

Hanna E.

SingleKey Tenant Passport Customer

Company

"In my last place, I accidentally damaged the flooring but wasn’t able to cover the costs. My landlord was unhappy about it and things got awkward till I moved out. The Tenant Passport not only helped me secure my next rental, but now I feel great knowing I’m helping my new landlord cover costs if anything ever happens. Definitely worth having as a tenant."

Author

Jon B.

SingleKey Tenant Passport Customer

Company

"The approval process is so simple for how much they’re covering. I didn’t have to share anything too personal, and the SingleKey support team was incredible at guiding me through it. I just moved into a new place and have SingleKey to thank for it!"

Author

Rahul C.

SingleKey Tenant Passport Customer

Company

"So many of the landlords I applied with recognized SingleKey right away. They all appreciated me going the extra mile by getting a Tenant Passport. My current landlord and I have a very trusting relationship, and I’m sure my Tenant Passport has a lot to do with it."

Author

Maria Z.

SingleKey Tenant Passport Customer

Company

Have rental properties of your own?

Tell your renters about the Tenant Passport and bring peace of mind to everyone.

Frequently Asked Questions

In case you were wondering...

Find answers to our frequently asked questions, or get in touch to learn more.

The Rent Guarantee Program includes:

  • Guaranteed Rental income for up to 12 months or $60,000 per lease
  • Damage protection from willful tenant damage up to $10,000 per lease
  • Legal Fees incurred during the eviction process covered up to $2,000
  • Automatic Rent Collection via PAD
  • 2 FREE Tenant Credit & Background Checks
Since we collect the rent for you, we will know right away if the tenant hasn’t paid and we will take action to contact the tenant and collect the rent. If the tenant is unresponsive, we will continue to pay your rent for up to 12 months while working with our paralegal team to remove the delinquent tenant.

In the case of negligent or wilful property damage by the tenant, please notify us within the next business day and you will be reimbursed up to $10,000 of damages if the tenant refuses to pay.

To start the Rent Guarantee we need the following documents:

1. Credit Report for each tenant – we can help with this
2. Proof of income in the form of recent Paystubs, T4, Bank statement or Employment Letter
3. Valid signed lease agreement

We also recommend that the landlord performs a Pre‐Inspection report, including images of the property detailing the condition of the unit prior to tenant move‐in; as well as proof of property and liability insurance

The good news is that we do not qualify tenants based solely on their credit score. To ensure affordability, we require that the rent cannot exceed 45% of tenant’s gross household-income.
Yes, we can guarantee new and mid-lease tenants. For existing tenants, we simply require confirmation that the tenant has made their past rent payments on time.

Lock down your dream rental.

Seal the deal on your next find. Get a Tenant Passport today.

The guarantor you need for the place you want

You find the home, we’ll be your guarantor. With SingleKey’s Tenant Guarantor backing you, you’ll get approved for the lease on the first try.

Helping over 100,000 tenants get approved for their new homes every year!

Everyone deserves a fair chance in the rental market

Whether you’re a student, a newcomer, or someone struggling to get approved, securing a lease is time-consuming, headache-inducing work. With SingleKey’s Tenant Guarantor, renters get a guarantor trusted by homeowners so you can ensure you’ll always land the place you have your eye on.

Students

New to Canada

Low/no credit or income

Why get the tenant guarantor?

Stand out with the Tenant Guarantor

Boost your rental application with Tenant Guarantor, backed by Canada’s most trusted tenant screening company. With SingleKey as your guarantor, we’ll call your landlord to make sure you get approved.

Nationally trusted guarantor

Landlords know and trust SingleKey to protect their properties.

Skip the deposit

Avoid having to pay a 6- to 12-month rent deposit to secure a new place with the Tenant Guarantor.

Nationally trusted guarantor

Landlords know and trust SingleKey to protect their properties.

What’s Covered?

Why landlords trust Tenant Guarantor

Landlords are worried about tenant risks, like unpaid rent or property damage. With the Tenant Guarantor, we cover those risks so that they are comfortable approving you for the lease.

Guaranteed rent

Now landlords can rent to you without risking their financial security. If they lose any rental income, SingleKey will reimburse the loss.

Damage protection

Landlords know they’re protected in case of any tenant-caused property damage while you’re living in the rental.

Legal coverage

In the unlikely event of a conflict, landlords know they’ll get their legal fees reimbursed by us.

Hear from our growing community of happy tenants

I had a tenant break their lease a month early, and SingleKey stepped in to cover the lost rent for that month (Rent Guarantee Service). The process was straightforward, and the payout was prompt. It's reassuring to know that I have this kind of support as a landlord. Highly recommend!
We've had the unfortunate opportunity of using the service, but SingleKey came through and covered our loss. The demand process was efficient and payout came without many hurdles. The guarantee extends support to early lease termination, non-payment of rent, paralegal fees and unit damage. In these times (particularly in Ontario) it is nice to have some cushion to rely on if things go sideways with a tenant.
I had a tenant who stopped paying rent after losing their job, but fortunately, I was enrolled in the Rent Guarantee program. They covered the lost rent for nine months, which was the duration it took to evict the tenant. SingleKey managed the entire legal process for me, covering all my legal and court fees. If it weren’t for their support, I would have faced a $30,000 loss in rent and legal costs. I highly recommend this program to any small landlord.

how it works

Apply. Get Approved. Move.

Sign up and submit your application to get approved for the Rent Guarantee.

Fill out the basics

Fill out your details, run a credit report, and upload your proof of income documents.

Get qualified

Once you submit your application with the $200 refundable deposit, our team will review your information to make sure you qualify.

Apply to rentals

Apply to places with your Tenant Guarantor, and add SingleKey as a guarantor on your application to stand out.

Get approved for a lease

SingleKey will call your landlord to let them know you’re backed by the Tenant Guarantor to make sure that you get approved.

How Do I Qualify for Tenant Guarantor?

Qualifying for Tenant Guarantor is easy

We believe everyone should get a chance to rent the home they deserve. That’s why most renters qualify for the Tenant Guarantor under our inclusive criteria. Here’s what we need:

pricing

Avoid having to pay a huge deposit

Get a trusted guarantor, strengthen your rental application, and secure your new place without a big upfront deposit. You only pay for Tenant Guarantor if you get approved!

1 month's rent

Plus: $200 refundable deposit

What's included:

"Tenant Guarantor was a lifesaver. I was being asked to put down a massive 6-month deposit just to get the place I wanted. So I found SingleKey, paid a fee equal to one month's rent, and they got me approved right away. Highly recommend it."

—Diane G., December 2024

FREQUENTLY ASKED QUESTIONS

In case you’re wondering...

Find answers to frequently asked questions, or get in touch to learn more.

If you’re struggling to find a place in today’s competitive rental market, the Tenant Guarantor can help you get approved faster because SingleKey will be your guarantor. That means SingleKey will be responsible to the landlord in case you don’t pay rent or damage the property. This makes landlords more comfortable approving your application, since you are regarded as a risk-free tenant. With SingleKey, you no longer need to worry about hefty 6- to 12-month rent deposits, as it offers landlords added peace of mind by covering potential losses and property damage.

You, as a tenant, are still responsible for paying your rent on time each month. To maintain your tenancy, it’s essential to meet your rental obligations. Failing to pay rent could result in legal action, including eviction, which can negatively impact your rental history.

SingleKey provides financial protection and confidence to tenants and landlords, in case of missed rent payments, property damage, or legal disputes.

Here’s how the enrolment process works:

  1. Tell us about yourself, and upload required documents (such as proof of income, work permits, study permit, etc) to apply for the Tenant Passport.
  2.  If you are qualified for the Tenant Passport, pay the $200 application fee.
  3. Once we have collected all of your documents and you are fully approved for the Tenant Passport, we will call the landlord of the rental unit you are interested in and explain the details of the Tenant Passport to them. If you are not approved, you will be refunded for the application fee.
  4. Once you get approved and sign a lease on a unit, only then will you have to pay the remaining Tenant Passport fee to activate the Tenant Passport. The application fee will be deducted from your total.

Once you’ve submitted your application, a SingleKey team member will review the details and supporting documents provided. You will then receive an email notifying you if you have been approved for the Tenant Passport so that you can start applying for a lease.

In order to qualify for the Tenant Passport, you must meet the following criteria:

  • Provide your personal information
  • Show that you have sufficient income or savings to cover your rent and living expenses for the year
  • Upload proof of income, proof of savings, proof of enrolment (if you are a student), and your study or work permit (if applicable)

The public documents scan is a real-time public document search of over 200,000 databases looking for criminal records, court decisions, past evictions, negative press, social media profiles, public biographies, past employment and more.

 

See our full guide on how to read the SingleKey Tenant Report here

Certainly! The Tenant Passport was designed with the aim of helping renters that are having trouble getting approved because they may be students, new to the country or are just getting started and don’t have a credit history. Just let us know about your situation and we will be able to help in most cases.

SingleKey is the leading Tenant Screening and Rent Guarantee provider across the country and most landlords currently use SingleKey to process their rental applications.

By enrolling in the Tenant Passport program, you increase your chances of getting approved by the landlord. When you have a Tenant Passport, SingleKey acts as your guarantor, assuring landlords that any unpaid rent or property damage will be covered. This reduced risk makes you a more attractive tenant and can speed up the rental application process.