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Can I Stop Rent Guarantee at Any Time? Understanding SingleKey’s Policy

June 3, 2025 5:33 pm

SingleKey’s Rent Guarantee Program offers peace of mind to landlords by ensuring rental income protection for up to 12 months. However, landlords may wonder if they can opt out of the program at any point. Here’s a detailed breakdown of the policy regarding cancellation and termination.​ 10-Day Grace Period When a landlord initially signs up […]

How Do I Start a Rent Guarantee?

June 2, 2025 5:38 pm

Protect Your Property and Secure Your Rental Income! As a landlord, ensuring you receive your rent on time is essential for maintaining financial stability and peace of mind. At SingleKey, we make it easy to safeguard your rental income with our Rent Guarantee Program, a hassle-free solution designed to protect landlords like you from the […]

In Which Countries Is Rent Guarantee Offered?

June 1, 2025 6:23 pm

Rent Guarantee in Canada In Canada, our Rent Guarantee Program is designed to support landlords from coast to coast. Whether you’re in Ontario, British Columbia, Alberta, or beyond, this service can protect your rental income and simplify your rental experience. To explore how Rent Guarantee works in Canada, what’s covered, and who qualifies, please visit:👉 […]

Where can I add my promo code?

June 1, 2025 6:16 pm

You can enter your promo code on the Payment Page. Just click on “Apply a partner code”, enter your code, and it will automatically adjust your total if the code is valid. Once you add the promo code, click on “Apply”. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Understanding the Roles of a Co-Signer and a Guarantor

June 1, 2025 5:52 pm

When applying for a rental property, landlords may request additional financial backing to reduce risk—especially if the tenant has limited credit history, low income, or is a student. In these cases, two common options are a co-signer or a guarantor. While these roles are sometimes used interchangeably, they have distinct responsibilities and implications. Understanding the […]

Understanding Credit Report Disputes in Canada

May 30, 2025 4:27 pm

A credit report dispute occurs when you request a credit bureau—such as Equifax or TransUnion—to investigate information on your credit report that appears inaccurate or incorrect. This process ensures that your credit profile reflects accurate and up-to-date information, which is essential for maintaining a healthy credit score.​ Why It’s Important to Review Your Credit Report […]

Is a SIN Number Required for Canadian Applicants?

May 30, 2025 4:18 pm

Absolutely not! For Canadian applicants, providing a Social Insurance Number (SIN) is not mandatory when submitting a credit application.​ However, to ensure the credit bureau can accurately locate the applicant’s file, it is crucial that the following personal details are entered exactly as they appear on the applicant’s government-issued photo ID: First, middle, and last […]

How do I edit or re-send the invite link?

May 30, 2025 3:56 pm

In case you would like to edit the email ID, name, or phone number of the applicant, after sending the invitation link to them for the Tenant screening application, you could follow the steps below to edit the information. Re-send / Edit the invite:​ Step 1:On your dashboard, locate the applicant’s invite. Click on the […]

How long does information stay on my credit report?

May 30, 2025 3:35 pm

Credit bureaus may include both positive and negative information on your credit report. The length of time this information remains on your report depends on several factors: The type of financial information The province or territory you live in The credit bureau that created the report For a detailed breakdown of how long specific items […]

How can I share the invite with multiple people – Shareable link

May 28, 2025 8:43 pm

If you are a landlord or property manager, you understand the time-consuming nature of tenant screening. With multiple applicants for the same property, reviewing each application can become overwhelming. Benefits of Our shareable application link: Simplifies and enhances this process by allowing you to share the tenant application with multiple individuals while tailoring it to […]

French Reports Now Available

May 28, 2025 6:30 pm

At SingleKey, we’re always working to improve the services we provide to our customers. One of the most frequently requested features has been the ability to receive our reports in French — and we’re thrilled to announce that this feature is now live! You can now access and download your tenant reports in French directly […]

Understanding Landlord and Employment References with SingleKey

May 28, 2025 5:59 pm

Verifying a tenant’s rental and employment history is a key step in making informed leasing decisions. At SingleKey, we offer two levels of reference checks to give you flexibility and confidence—a free survey option and an extensive paid reference service.​​Landlord Reference Survey (Free)​ As part of every Tenant Report, SingleKey sends a quick, optional survey […]