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How to: Sign Up for the Rent Guarantee

Key Takeaways

SingleKey protects landlords from tenants who stop paying rent and damage property using its proprietary rent guarantee. Enrolling in the Rent Guarantee protects both your rental income and your property so that you may enjoy peace of mind when renting. To learn more about the Rent Guarantee program please visit https://www.singlekey.com/en-ca/rent-guarantee/

Published on Mar 7, 2023 | Updated on Dec 22, 2023

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Here, we outline the 6 easy steps on how to sign up for the SingleKey Rent Guarantee program.

  1. Sign into your SingleKey account
  2. Review Policy Information
  3. Start a new Rent Guarantee
  4. Provide Lease Information
  5. Upload Documents
  6. Sign Rent Guarantee Agreement

Step 1 – Sign into your SingleKey account

When you sign into your SingleKey account, click on the Rent Guarantee tab located at the top of the page. To start a new Rent Guarantee, you can either click the “New Rent Guarantee” button located on the top right corner of the page or the “+ New Guarantee” button below the main bar.

If you have ordered a SingleKey Credit and Background Check Report on a potential tenant and would like to upgrade to the Rent Guarantee, you can click “ + Guarantee Existing Applicant” and select from a list of existing tenants.

Step 2 – Review Policy Information

Next, click “New Rent Guarantee” to start the process. This page outlines the basic information that you need to know about the Rent Guarantee program including what is included in the program and a summary of the sign-up process.

You can also find information about whether your tenant will qualify, as well as what you will need for your tenants to be approved for the Rent Guarantee program.

Step 3 – Start New Rent Guarantee

You have the option to select whether you would like to start a rent guarantee on an existing tenant who you have ordered a credit report on, or you can start a new guarantee.

Step 4 – Provide Lease Information

Enter the landlord, tenant, property, and rental information. This information helps us determine whether a tenant can qualify for the Rent Guarantee program. Please ensure that information provided is as accurate to the best of your knowledge. Inaccurate or misleading information may result in termination of your policy.

Step 5 – Upload Documents

The final step in the application process is to upload a copy of your tenant(s) credit report and proof of income documents.

If you do not have a copy of your tenant’s proof of income, you can click the “Request Documents” button to ask the applicant for a copy of the documents needed to apply.

Step 6 – Sign Rent Guarantee Agreement

Once you have uploaded the necessary documents, read and sign a copy of the SingleKey Tenant Service Agreement. This is the agreement that allows SingleKey to begin the approval process for your unit.

Once you have submitted your documents, your Rent Guarantee application has been officially submitted. A SingleKey Rent Guarantee Specialist will review the application to ensure all documents have been submitted and the tenant qualifies for the Rent Guarantee.

Once your tenant is approved, you will receive an email with a copy of your signed agreement as well as a confirmation stating that your tenant has been approved for the program. After the first payment is made, a Rent Guarantee certificate will be issued for your records.

Contact Us

Don’t hesitate to get in touch with SingleKey. Give us a call at 1-877-978-1404 or email us at info@singlekey.com. You may also fill out the form on our Contact Us page!

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