Cyber Monday: Try the Rent Guarantee and get the 1st MONTH FREE! *Offer ends December 15. Book a call to claim offer or use code CYBER2023

Haven’t received report in 5 minutes?

In case you haven’t received the report in 5-10 minutes, this could be one of the reasons:

  • Has your profile setup been completed?
  • Have you completed the verification process as part of your account setup?
  • Has the application been submitted? 
  • Has the payment for the application been completed?

In case, if all of them have been completed and you are still unable to view the report, kindly reach out to us. 

You can send an email to or connect with us through our chatbot, located at the bottom right-hand side of our website. We are more than happy to assist you in resolving any concerns.

Was this article helpful?

Thank you for your feedback!

More articles related to this topic

Not finding what you need?

Our Customer Success Team is always available by live chat, email, and phone to help you.

Support hours are from 8 am to 7 pm EST on weekdays and 10 am to 2 pm EST on Saturdays (closed on Sundays and Holidays).