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What Is the Marketplace and How Do I Make Use of It?

June 19, 2025 3:04 pm

The SingleKey Marketplace is your one-stop destination for exclusive partner offers that help make moving and renting easier—and more affordable. Whether you’re a tenant preparing for your next move or a landlord supporting new renters, the Marketplace is packed with value-added services designed to save you time and money.Explore the Marketplace to Access Exclusive Deals […]

What Should I Do If I’m Having Trouble Creating My Account to Access the Report?

June 18, 2025 10:09 pm

If you’re experiencing issues while trying to create your account to view your report, don’t worry—our team is here to help. Follow these steps to get assistance quickly: 1. Take a Screenshot Capture a screenshot of the error message or the page where you’re encountering the issue. This will help our team better understand the […]

Do I Need to Create an Account to View My Report?

June 18, 2025 10:06 pm

Yes! To access your completed rental application and credit report, you’ll need to create a free account with SingleKey.​ Creating an account allows you to: View your submitted report at any time Share your report with multiple landlords or property managers Track application history and manage your rental process more efficiently Was this article helpful? […]

How Can I Share My Application with Another Landlord or Property Manager?

June 18, 2025 8:21 pm

If you’ve already completed your rental application and want to share it with additional landlords or property managers, you can do so easily from your SingleKey account.​ Follow these simple steps: 1. Log In to Your Account To link your report to your account, use the email address you provided during the initial rental application […]

How can I view my submitted application?

June 18, 2025 7:56 pm

Once you’ve submitted your rental application through SingleKey, you can easily view and share your completed report with landlords or property managers. There are two ways to access your application: Method 1: Sign Up & Apply Use this method if you plan to create an account before submitting your application. Step 1: Choose the “Sign […]

Cloudflare Ray ID – Location Access Issue

June 18, 2025 7:44 pm

The message you’re seeing is due to your IP address appearing to be outside of Canada. This is part of our new safety and security protocols.​ To assist you further, please email the following details: Your current country of location The Cloudflare Ray ID (visible in the error message) The IP address shown at the […]

Terms and Conditions

June 18, 2025 7:35 pm

Before using SingleKey’s services, we recommend reviewing our Terms and Conditions to better understand your rights and responsibilities as a user. You can view the full Terms and Conditions by selecting the appropriate link below, based on your location: Canada – Terms and Conditions U.S. – Terms and Conditions These documents outline important details, including: […]

How to Customize Your Pre-Screen Form

June 18, 2025 7:30 pm

SingleKey makes it easy to tailor your pre-screening application to suit your specific rental needs. Just follow these simple steps: Log in to your SingleKey accountNavigate to the Pre-Screen page from your dashboard. Click on “Preview Form”This allows you to see how the form will appear to applicants. Customize the FormOn the left-hand side of […]

What’s the Difference Between a Pre-Screen and a Tenant Report?

June 18, 2025 7:20 pm

When evaluating potential tenants, landlords often need more than just a gut feeling—they need tools that provide real insights before making a leasing decision. At SingleKey, we offer two powerful tools to help with this: the Pre-Screen and the Tenant Report. While both serve unique purposes, they’re best used at different stages of the rental […]

How to Pre-Screen Rental Applicants Using SingleKey

June 18, 2025 3:56 pm

Pre-screening rental applicants is a quick and effective way to gather essential information before investing in a full credit report. It helps landlords save time by identifying promising candidates early in the process. With SingleKey’s free pre-screening tool, you can collect basic details from prospective tenants using a customizable form—all before diving into a full […]

Refer a Friend and You Both Get a Free Tenant Report!

June 17, 2025 8:04 pm

Love using SingleKey’s Tenant Reports? Now you can share the benefits with your friends—and get rewarded while you’re at it!​ With our Refer-a-Friend program, you and your friend will each receive one FREE Tenant Report when they create a SingleKey account using your referral link. How to Refer a Friend: Log in to your SingleKey […]

Can I Use Google Authentication to Log In?

June 17, 2025 7:55 pm

Yes! If you originally created your SingleKey account using Google Authentication, you can continue to log in effortlessly using the “Log in with Google” button on the login page.​ If you’d prefer to use a traditional email and password instead of Google to log in, you can easily make the switch within your account settings. […]