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Which credit bureaus does Rent Credit report to?

May 16, 2025 9:39 am

Currently, Rent Credit reports rent payments to Equifax. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

What is Rent Credit?

May 16, 2025 9:38 am

Rent Credit is a service that allows tenants to report their monthly rent payments to major credit bureaus, helping them build or improve their credit history without taking on additional debt. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

How do I request a cancellation for Rent Guarantee?

May 15, 2025 2:33 pm

In case you’re looking to cancel rent guarantee, please navigate to “Rent Guarantee” on your SingleKey profile and click on “Request Cancellation”. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Does walnut cover my spouse as well?

May 15, 2025 2:28 pm

Yes! Walnut automatically covers spouses and dependents. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Where can I add my promo code?

May 15, 2025 12:31 pm

You can add the promo code at the “Payment Page” by clicking on “Apply a partner code”. Once you add the promo code, click on “Apply”. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

How do I order Landlord and Employment References?

May 15, 2025 12:30 pm

There are two ways to order a landlord and/or employment references. OPTION 1:  When ordering a report, you can add reference checks on the payment page. Look for the section labelled “Add ons”.  This is where you can select landlord and/or employment reference checks for $19.99 each. OPTION 2:  Once you receive your report, you can […]

What is Pre-Screen Plus?

May 5, 2025 4:09 pm

Pre-Screen Plus helps landlords narrow their pool of prospective tenants quickly. It delivers details about the rental applicant that have already been verified by Certn, such as ID, income, and credit score range. Step 1: Log in to your SingleKey account and navigate to the Pre-Screen tab. If you don’t have an account with SingleKey, […]

Why Do I See the Wrong Name or Start Date on My Walnut Tenant Insurance Policy Document?

May 1, 2025 10:36 am

Policyholder vs. Certificate Holder Your insurance document includes two different names for a reason: Policyholder: This refers to the company that holds the group policy — typically 2678562 Ontario Inc. This is an administrative name, not your personal information. Certificate Holder This is you — the tenant. Your name, rental address, and specific coverage details […]

How do I add a guarantor on a lease agreement?

April 23, 2025 7:25 pm

Understand the Role of a Guarantor A guarantor agrees to be financially responsible for the rent or any damages if the tenant fails to meet their obligations under the lease. Add a Guarantor Clause to the Lease Agreement You could either include this in the original lease or add it later as an amendment.  Have […]

Refer a friend to the Rent Guarantee and get a $100 reward!

March 26, 2025 8:26 am

Navigate to the top panel and select “Refer a friend”.  If you would like to refer Rent Guarantee to a friend, you can enter their name, email address and phone number and submit.  How it works: Step 1: Refer a friend to the Rent Guarantee: Enter their contact information. Step 2: Get $100 referral fee or gift […]

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