Admin
How do I reset my password?
Customer may encounter problems logging in from time to time Reset Password Password can be changed on the log in screen. 2. Change Password Having difficulties logging in and want to reset your password. Click “Update Password” under “setting”. Here,...
Thu, 18 Jan, 2024 at 9:00 AM
Tenant Report FAQs
What is the Debt Summary?
The Monthly Debt Payments are the summed-up amount of all recurring monthly (or bi-weekly) debt payments on the credit report. The individual monthly debt payments are shown in the Tradelines Payments section below. It’s important to take these obligations into...
Thu, 07 Dec, 2023 at 6:28 PM
Tenant Report FAQs
Why should I get both Equifax & TransUnion Reports?
Upon analyzing data from both Equifax and TransUnion reports, we’ve uncovered notable discrepancies in credit scores for the same consumer across credit bureaus. Reason for obtaining both reports & benefits: Credit Score: Different credit scores between the two bureaus. Collections &...
Fri, 17 May, 2024 at 4:49 PM
Tenant Report FAQs
What is the Universal Rental Application?
Share your SingleKey Universal Rental Application with as many homeowners as you’d like. The credit report landlords trust! Unlimited shares Protect your credit Trusted by homeowners You can join the waitlist by following the link here. Was this article helpful?...
Wed, 21 Feb, 2024 at 5:25 PM
Rent Guarantee Program FAQs
What is the Tenant Passport?
Rent Guarantee for Tenants! Whether you’re a student, a newcomer, or just a renter waiting to get lucky, finding a lease is a time-consuming task. With SingleKey’s Tenant Passport, tenants get a guarantor trusted by homeowners, so you can ensure...
Wed, 21 Feb, 2024 at 4:58 PM
Tenant Report FAQs
What is a credit report dispute?
A credit report dispute occurs when you request Equifax or TransUnion to investigate any information on your credit report that appears inaccurate or incorrect. It’s important to routinely check your credit report for accuracy, including personal details, credit accounts, collections,...
Fri, 05 Apr, 2024 at 10:33 AM
Tenant Report FAQs
How do I view my previous or past receipts?
To view your previous receipts, we kindly request that you switch to the “classic look“. You may view the receipts by following the steps mentioned below : 1. Select user preferences from the dropdown menu bar at the top right...
Thu, 21 Mar, 2024 at 8:57 AM
Safety and Privacy
Cloudflare Ray ID
The message you are seeing is due to your IP address showing you outside of Canada. This is a result of our new safety and security protocols. To assist you further, we kindly request that you share the following information:...
Tue, 27 Feb, 2024 at 10:32 AM
Rent Collection FAQs
Which Financial Institutions are Supported for the Rent Collection Service?
The list of supported banks continues to grow. However, if your bank isn’t included, the micro deposit process will fail. If you don’t see your bank listed below, you can simply log into your online banking to link your account....
Wed, 27 Mar, 2024 at 5:17 PM
Tenant Report FAQs
Can I run a tenant report without SIN number?
Absolutely! For Canadian applicants, inputting the SIN number isn’t mandatory. However, please ensure that the first, middle, and last names, date of birth, and address match the government-issued photo ID, typically linked to their credit file. With these details accurately...
Thu, 21 Mar, 2024 at 8:53 AM