Tenant Report FAQs
Can I run a tenant report without SIN number?
Absolutely! For Canadian applicants, inputting the SIN number isn’t mandatory. However, please ensure that the first, middle, and last names, date of birth, and address match the government-issued photo ID, typically linked to their credit file. With these details accurately...
Thu, 21 Mar, 2024 at 8:53 AM
Tenant Report FAQs
Haven’t received report in 5 minutes?
In case you haven’t received the report in 5-10 minutes, this could be one of the reasons: Has your profile setup been completed? Have you completed the verification process as part of your account setup? Has the application been submitted? ...
Wed, 28 Feb, 2024 at 8:51 AM
Rent Collection FAQs
Rent Collection Supported Institutions
Singlekey Rent collection services cover 95% of Canadian bank accounts through the following financial Institutions: ATB Financial BMO Bank of Montreal CIBC Coast Capital Savings CTBC Bank Corp. Desjardins Group Envision Financial, A Division of First West Credit Union HSBC...
Tue, 12 Mar, 2024 at 1:42 PM
Rent Collection FAQs
Does Rent Collection support personal and commercial properties?
Certainly, Rent Collection is designed to accommodate both personal and commercial properties. Should you be managing a commercial property, we kindly request that you contact us via phone. This will allow us to facilitate a brief verification process by asking...
Tue, 12 Mar, 2024 at 1:32 PM
Rent Collection FAQs
What is the maximum allowable rent via Rent Collection
Rent amounts up to $5000 are accepted. Amounts above this threshold please contact the head office at 1 877-978-1404, Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Tue, 12 Mar, 2024 at 1:25 PM
Tenant Report FAQs
What is an International Credit Check?
An International credit check is one, where we translate the international credit data into a local-equivalent report. We have partnered with Nova Credit, a U.S.-based company that provides credit providers with instant access to high-quality global credit data in a uniform...
Tue, 07 May, 2024 at 4:50 PM
Tenant Report FAQs
Does using my International credit history impact my International credit score?
If an applicant searches for their international credit history with the countries listed below, it would result in a “hard pull”, which may impact the home credit score. Kenya Mexico Nigeria Philippines Was this article helpful? Yes No Submit Cancel...
Tue, 07 May, 2024 at 4:14 PM
Tenant Report FAQs
What does the status “Processing” indicate in tenant reports?
Typically, when you view the status “Processing”, it could be due to a few reasons: The application has been submitted and is currently processing. Typically this takes about 5 minutes to complete. In case account verification is pending. In a...
Tue, 07 May, 2024 at 4:51 PM
Tenant Report FAQs
What is the price of International credit check?
The cost of the international credit check would be $59.99 plus tax per report. For more information on International credit checks, please click here. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Tue, 07 May, 2024 at 4:40 PM
Tenant Report FAQs
International credit check Delay
In most instances, you can expect your International Credit Check to be generated within 30 seconds. For reports that originate from Australia, the Philippines, and Mexico, processing times may occasionally take a few hours. Was this article helpful? Yes No...
Tue, 07 May, 2024 at 7:10 PM