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Refer a friend and you both get a Free tenant report!

March 25, 2025 2:29 pm

Navigate to the top panel and select “Refer a friend”.  You have the option to choose between “Tenant Reports” and “Rent Guarantee”.  If you would like to refer Tenant Reports to a friend, you can enter their email address and share the referral link directly. Alternatively, you can copy the referral link and share it […]

How do I access my Walnut policy?

March 24, 2025 9:27 am

You can access your coverage details, billing information and more about your Tenant Coverage by logging into your SingleKey account. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Am I eligible for a refund if I no longer want my Walnut coverage?

March 24, 2025 9:26 am

The Tenant Coverage product is non-refundable. If you decide you no longer wish to be covered, you can cancel your coverage by logging in to your SingleKey account and cancelling your policy from the Account Settings page. You will continue to receive coverage until the end of the billing cycle of the period you cancelled. […]

Is there a deductible for Walnut coverage that I have to pay when I make a claim?

March 24, 2025 9:23 am

There is a deductible of $500 for each of the three content coverage tiers for Personal Property Coverage. All other coverages do not have a deductible. For all other claims, including Bodily Injury, Property Damage and Medical Payments, there is no deductible.  Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Is walnut tenant coverage available in my Province?

March 24, 2025 9:01 am

Coverage is currently available to all customers located in Ontario, Alberta, British Columbia, Manitoba and Nova Scotia. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

How is SingleKey affiliated with Walnut?

March 24, 2025 8:59 am

SingleKey, Canada’s leading online rental application platform, has teamed up with Walnut, a leader in embedded insurance to offer renters an easy and reliable Tenant Coverage experience that protects your personal belongings and liability, giving you peace of mind throughout your lease. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

What is covered in Walnut Insurance?

March 24, 2025 8:56 am

Your Tenant Coverage provides the following benefits: Up to $1,000,000 in Bodily Injury Liability Up to $100,000 in Property Damage Liability Up to $10,000 in Medical Payments Up to $4,000 in Additional Living Expenses Up to $100,000 in Animal Liability Additionally, you are covered for your Contents based on the tiers you select: Tier 1 […]

I would like to change my billing for rent credit.

March 21, 2025 2:58 pm

You have the option to switch between monthly and annual plans at any time.  Any changes made will take effect in the next billing cycle.  Example: If you select an annual plan, it will automatically renew for another 12 months upon completion of the current term. OR  If you select the monthly payment plan, it […]

How much does Rent Credit cost?

March 21, 2025 2:55 pm

Rent Credit is available under two subscription plans: Annual Plan: $6.40/month (billed annually as $76.80 plus tax) Monthly Plan: $7.99/month (billed every 30 days) Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Can I submit missed payments after?

March 21, 2025 2:49 pm

It is possible to submit missed payments later. For example, if the subscription is on Jan 1st but it is not reported in January and February, it is possible to report those payments in March. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

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