Archives

Does Walnut Cover My Roommate as Well?

June 19, 2025 6:28 pm

At this time, Walnut insurance policies are issued on an individual basis. This means that your roommate cannot be added to your existing policy.​ Why Individual Coverage Matters​ Having separate policies ensures that each tenant has the protection tailored to their specific needs. It also avoids complications when filing claims, since coverage is linked directly […]

Why Do I See the Wrong Name or Start Date on My Walnut Tenant Insurance Policy Document?

June 19, 2025 5:02 pm

If you’ve reviewed your Walnut Tenant Insurance documents and noticed a different name listed under “Policyholder” or a start date that doesn’t match when you signed up, don’t worry — this is completely normal.​ Let’s break it down:​ Policyholder vs. Certificate Holder Your insurance documents include two key sections, each serving a different purpose:​ Policyholder […]

How Do I Access My Walnut Tenant Coverage Policy?

June 19, 2025 3:55 pm

Keeping track of your tenant insurance policy is important—whether you need to review your coverage details, check your billing information, or simply confirm you’re protected. With Walnut Tenant Coverage, accessing your policy is quick and easy, all from your SingleKey account.​ Here’s how to view your Walnut policy in just a few simple steps:​ Step […]

How to Cancel Your Walnut Tenant Coverage (and What to Expect)

June 19, 2025 3:50 pm

At SingleKey, we understand that your insurance needs may change over time. If you’ve purchased Walnut Tenant Coverage through our platform and decide it’s no longer the right fit, cancelling is simple. Below is a step-by-step guide on how to cancel your coverage and what to expect after doing so. Step 1: Log into Your […]

Am I eligible for a refund if I no longer want my Walnut coverage?

June 19, 2025 3:48 pm

The Tenant Coverage product is non-refundable. However, you can cancel your coverage at any time by logging into your SingleKey account and navigating to the Account Settings page.​ Once cancelled, your coverage will remain active until the end of your current billing cycle.​For example, if you’re billed monthly on the 15th and cancel on the […]

Is Walnut Tenant Coverage available in my province?

June 19, 2025 3:45 pm

Yes — Walnut Tenant Coverage is currently available to customers in Ontario, Alberta, British Columbia, Manitoba, and Nova Scotia. If you’re located in one of these provinces, you can sign up and enjoy the benefits of reliable tenant insurance. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

How is SingleKey affiliated with Walnut?

June 19, 2025 3:43 pm

SingleKey, Canada’s leading online rental application platform, has partnered with Walnut, a leader in embedded insurance, to offer renters a seamless and reliable Tenant Coverage experience. This collaboration ensures that tenants are protected with coverage for personal belongings and liability, providing peace of mind throughout the lease. Was this article helpful? Yes No Submit Cancel […]

What is covered in Walnut Insurance?

June 19, 2025 3:34 pm

Your Tenant Coverage through Walnut Insurance includes the following benefits: Up to $1,000,000 in Bodily Injury Liability Up to $100,000 in Property Damage Liability Up to $10,000 in Medical Payments Up to $4,000 in Additional Living Expenses Up to $100,000 in Animal Liability You’re also covered for Personal Property (Contents) based on the tier you […]

What Is the Marketplace and How Do I Make Use of It?

June 19, 2025 3:04 pm

The SingleKey Marketplace is your one-stop destination for exclusive partner offers that help make moving and renting easier—and more affordable. Whether you’re a tenant preparing for your next move or a landlord supporting new renters, the Marketplace is packed with value-added services designed to save you time and money.Explore the Marketplace to Access Exclusive Deals […]

What Should I Do If I’m Having Trouble Creating My Account to Access the Report?

June 18, 2025 10:09 pm

If you’re experiencing issues while trying to create your account to view your report, don’t worry—our team is here to help. Follow these steps to get assistance quickly: 1. Take a Screenshot Capture a screenshot of the error message or the page where you’re encountering the issue. This will help our team better understand the […]

Do I Need to Create an Account to View My Report?

June 18, 2025 10:06 pm

Yes! To access your completed rental application and credit report, you’ll need to create a free account with SingleKey.​ Creating an account allows you to: View your submitted report at any time Share your report with multiple landlords or property managers Track application history and manage your rental process more efficiently Was this article helpful? […]

How Can I Share My Application with Another Landlord or Property Manager?

June 18, 2025 8:21 pm

If you’ve already completed your rental application and want to share it with additional landlords or property managers, you can do so easily from your SingleKey account.​ Follow these simple steps: 1. Log In to Your Account Use the email address and password you created during your application process to log in. 2. Access Your […]