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Can I pause my Rent Credit subscription?

May 16, 2025 9:49 am

Currently, Rent Credit does not offer a pause feature. You can cancel your subscription, but doing so will result in the tradeline being closed with Equifax. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Can I report multiple months of rent payments as a single payment?

May 16, 2025 9:47 am

Yes! If you paid more than one month of rent at the same time, simply upload the same proof of payment document for each month you paid. To make sure your report is processed quickly, we recommend explaining which months were paid and the amounts in the Additional Information section on the payment reporting page. […]

What if my rent amount or payment due date changes?

May 16, 2025 9:46 am

If your rent amount changes, you can contact us at 1-877-978-1404 or info@singlekey.com with your updated lease details to ensure accurate reporting. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Do I need to confirm my rent payments each month?

May 16, 2025 9:45 am

Yes, you may need to log in monthly to confirm your rent payments to ensure accurate reporting. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

How will Rent Credit appear on my credit report?

May 16, 2025 9:44 am

Rent Credit will appear as a tradeline on your credit report, reflecting your rent payment history. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

How often are rent payments reported to the credit bureaus?

May 16, 2025 9:44 am

Rent payments are reported to Equifax on a monthly basis. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

What happens if I miss a rent payment while using Rent Credit?

May 16, 2025 9:43 am

Missing a rent payment can affect how quickly you build credit. Rent Credit does not report payments more than 30 days late. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Will using Rent Credit guarantee an increase in my credit score?

May 16, 2025 9:41 am

Rent Credit helps strengthen your credit profile by reporting on-time rent payments, but credit scores are influenced by multiple factors. While many users see a positive impact within a few months, a specific score increase cannot be guaranteed. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Is Rent Credit a loan?

May 16, 2025 9:41 am

No, Rent Credit is not a loan. It is a service that reports your rent payments to credit bureaus to help build your credit history. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

Do I need my landlord’s permission to use Rent Credit?

May 16, 2025 9:39 am

No, you do not need your landlord’s permission. Rent Credit allows you to report your rent payments directly, so you can build your credit without landlord involvement. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

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