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Tenant Screening

Credit, income, background, and eviction checks
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Rent Guarantee

Protect against unpaid rent, damage, and eviction costs
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Rent Collection

Collect rent automatically via Interac or PAD
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eLease

FREE

Create a lease for your tenancy, add terms and get it signed online for free

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Pre-Screen

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Pre-screen applicants before scheduling viewings

For Renters

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Tenant Insurance

Protect your belongings and cover personal liability
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Tenant Credit Check

Stand out with a rental profile landlords can trust
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Rent Credit

Build your credit with every rent payment

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Tenant Screening

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Credit, income, background, and eviction checks

More products

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Rent Guarantee

Protect against unpaid rent, damage, and eviction costs

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Rent Collection

Collect rent automatically via Interac or PAD

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eLease

FREE

Create a lease for your tenancy, add terms and get it signed online for free

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Pre-Screen

FREE

Pre-screen applicants before scheduling viewings

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Solutions for large portfolios

Screen tenants, protect rent, and manage your portfolio

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Tenant Screening

Credit, income, background, and eviction checks

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Tenant Guarantor

Approve more renters and fill vacancies faster

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eLease

FREE

Create, sign, and organize leases across properties with less admin

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Solutions for agents

Screen tenants and protect your clients’ rental income

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Tenant Screening

Credit, income, background, and eviction checks

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Rent Guarantee

Protect clients against unpaid rent and damage

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eLease

FREE

Create professional leases quickly with province ready forms and free e-signing

most popular

Tenant Insurance

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Protect your belongings and cover personal liability

more products

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Tenant Credit Check

Stand out with a rental profile landlords can trust

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Rent Credit

Build your credit with every rent payment

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2026 Rental Intelligence Report

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A look at Canada’s average renter profile, affordability, and risk trends based SingleKey’s renter data.

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SingleKey Magazine

Explore rental market insights, tips, and guides

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Lease templates

Download free lease templates for your province

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Rental application forms

Download free rental application forms

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Rent-to-income calculator

Check if an applicant’s income can cover rent

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Understand rental laws in your province

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🔍 How to View a Sample Tenant Report

May 26, 2025 3:52 pm

Curious about what a SingleKey Tenant Report looks like before ordering one?​ You can easily view a sample report to see exactly what kind of information you’ll receive. It includes everything from the applicant’s credit score and rent-to-income ratio to public records and ID verification — all in one easy-to-read format.​ ✅ To view a […]

Will I Be Charged If a Tenant Doesn’t Apply?

May 23, 2025 7:33 pm

💳 When Is My Card Charged? You are only charged if the tenant completes the application.When you send an application invitation, a temporary hold is placed on your credit card. This hold is not a charge—it’s simply a pending authorization to reserve the funds. If the tenant does not complete the application, the hold will […]

Is Tenant Consent Required for the Tenant Report?

May 23, 2025 6:20 pm

Yes — tenant consent is legally required before running a credit check or accessing any sensitive personal information. At SingleKey, we ensure this step is built into the process to protect both the applicant and the landlord. 🔐 Why Consent Matters A credit check is a form of a background screening that involves accessing private […]

Why Does a “No Credit Hit” Occur?

May 23, 2025 5:33 pm

There are two primary reasons why a “No Credit Hit” may appear on a credit report: 1. Information Mismatch One of the most common reasons for a “No Credit Hit” is a discrepancy between the information provided and the records on file at Equifax. 🔍 What to Check: Is the tenant’s full legal name spelled […]

What Information Does the SingleKey Report Provide?

May 23, 2025 5:14 pm

Our report provides detailed insights across several key areas, including: ✅ Core Components of the SingleKey Report (Sample Report) Full Equifax Credit Report: Gain access to a complete credit file, including: Credit score Debt summary Tradelines Monthly debt obligations Bankruptcies, collections, and miscellaneous items Local and foreign credit inquiries. This information comes directly from Equifax, using […]

Who Pays for the Report? Understanding Your Options

May 23, 2025 4:38 pm

When screening a potential tenant, one important consideration is who will cover the cost of the application report. At SingleKey, we offer two flexible options to suit your needs:​ 1. Create Tenant Invite If you choose the “Create Tenant Invite” option, you’ll be able to decide who pays for the application at the time of […]

Haven’t Received the Report Yet?

May 23, 2025 4:29 pm

If you haven’t received the report within 5 to 10 minutes, this could be due to a few common issues: Has your profile setup been fully completed? Have you finished the verification process as part of your account setup? Has the application been submitted by the tenant/landlord? Has the payment for the application been processed […]

How long does the SingleKey tenant report take to process?

May 23, 2025 4:19 pm

If you’re wondering how quickly you can access a tenant or landlord report after submitting an application, the process is designed to be swift and seamless. Once your account setup is complete and all required information has been submitted, reports are typically generated within 5 minutes. As soon as your report is ready, it becomes […]

How to Customize Tenant Application Requirements in SingleKey

May 23, 2025 3:30 pm

As a landlord or property manager using SingleKey, you can easily tailor what information is required from tenants by updating your Report Preferences. This allows you to streamline your screening process and ensure you collect all necessary documents upfront.​ Step-by-Step: Customizing Mandatory Tenant Report Fields Access Account SettingsClick your profile icon in the top right […]

New Credit Bureau Policy: Rental Checks No Longer Affect Your Credit Score

May 23, 2025 2:31 pm

Rental Credit Checks Now Classified as Soft Inquiries — What This Means for Tenants As of November 2024, a significant change has taken place in how rental credit checks are treated by Canada’s major credit bureaus, TransUnion and Equifax. Both agencies have officially classified these checks as soft inquiries, bringing relief and clarity to renters […]

How to do a new credit check- “Enter Tenant info”

May 23, 2025 2:07 pm

Step 1: Log in to SingleKey and select the Tenant Report option from the top menu. Then, click on “Order new report” on the top right corner of the page.​ Step 2: Choose whether you would like to: (A) Send an invitation to the tenant to fill out their information or(B) If you already have […]

How to do a new credit check – “Tenant Invite”

May 22, 2025 6:55 pm

Running a credit check is a vital process for landlords when it comes to screening potential tenants. It provides valuable insights into a tenant’s financial history and helps landlords assess their likelihood of paying rent on time. With SingleKey, you can easily and affordably run credit checks on your prospective tenants. Our platform offers a […]