If you’ve reviewed your Walnut Tenant Insurance documents and noticed a different name listed under “Policyholder” or a start date that doesn’t match when you signed up, don’t worry — this is completely normal.
Let’s break it down:
Policyholder vs. Certificate Holder
Your insurance documents include two key sections, each serving a different purpose:
Policyholder
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This refers to the organization that holds the group policy, typically listed as 2678562 Ontario Inc.
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It’s an administrative name tied to the master policy and does not reflect your personal information.
Certificate Holder
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This is you, the tenant!
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Your name, rental address, and specific coverage details appear here.
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This is the section that applies directly to your individual insurance.
Why the Start Date Might Look Off
If you’re reviewing the policy wording document, you may see a start date that looks outdated or doesn’t match when you purchased your coverage. That’s because:
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The policy wording document shows the date when the group policy was originally created.
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Your personal coverage start date is listed on your Certificate of Insurance — this is the correct document to refer to for your individual coverage timeline.
Quick Tip:
If you need to verify when your insurance begins, always refer to your Certificate of Insurance, not the general policy wording.
