Policyholder vs. Certificate Holder
Your insurance document includes two different names for a reason:
Policyholder:
- This refers to the company that holds the group policy — typically 2678562 Ontario Inc.
- This is an administrative name, not your personal information.
Certificate Holder
- This is you — the tenant. Your name, rental address, and specific coverage details appear here.
- This section is what applies to your individual insurance coverage.
Why the Start Date Might Look Off
If you’re looking at the policy wording document, you might see a start date that looks outdated or doesn’t match when you purchased your coverage. That’s because:
The policy wording document shows the date the overall group policy was created (not your specific policy start date).
Your personal start date is listed on your certificate of insurance — this is the document that reflects your actual coverage timeline.
So if you’re trying to verify your insurance start date, always refer to your certificate, not the general policy wording.
Please find attached a link for additional details here.
