Rent Credit FAQ
How can I contact Rent Credit support?
For any questions or assistance, you can contact Rent Credit support through our website’s contact form or by emailing info@singlekey.com. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Tue, 20 May, 2025 at 9:49 AM
Rent Credit FAQ
What happens to my reported payments if I cancel Rent Credit?
If you cancel Rent Credit, your past reported rent payments will remain on your credit file, but no new payments will be reported, and your tradeline will be closed. Was this article helpful? Yes No Submit Cancel Thank you for...
Tue, 20 May, 2025 at 9:49 AM
Rent Credit FAQ
How do I cancel my Rent Credit subscription?
You can cancel your Rent Credit subscription through your account settings on the SingleKey tenant platform. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Tue, 20 May, 2025 at 9:49 AM
Rent Credit FAQ
Are there any hidden fees or penalties?
No, Rent Credit does not have hidden fees or penalties. Your monthly or annual subscription covers all rent reporting services. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Tue, 20 May, 2025 at 9:49 AM
Rent Credit FAQ
Does Rent Credit require a minimum commitment period?
No, there is no minimum commitment period, but to maximize the benefits for your credit profile, it’s recommended to continue reporting for as long as you are renting. It typically takes 3-6 months to see material changes to your credit...
Tue, 20 May, 2025 at 9:49 AM
Rent Credit FAQ
What happens if I move while using Rent Credit?
If you move, you’ll need to update your lease details in the Rent Credit platform to continue reporting rent payments. We will close the tradeline associated with your previous rental and start a new one for your new address. Was...
Tue, 20 May, 2025 at 9:48 AM
Rent Credit FAQ
Can I pause my Rent Credit subscription?
Currently, Rent Credit does not offer a pause feature. You can cancel your subscription, but doing so will result in the tradeline being closed with Equifax. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Tue, 20 May, 2025 at 9:48 AM
Rent Credit FAQ
Can I report multiple months of rent payments as a single payment?
Yes! If you paid more than one month of rent at the same time, simply upload the same proof of payment document for each month you paid. To make sure your report is processed quickly, we recommend explaining which months...
Tue, 20 May, 2025 at 9:48 AM
Rent Credit FAQ
What if my rent amount or payment due date changes?
If your rent amount changes, you can contact us at 1-877-978-1404 or info@singlekey.com with your updated lease details to ensure accurate reporting. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Tue, 20 May, 2025 at 9:48 AM
Rent Credit FAQ
Do I need to confirm my rent payments each month?
Yes, you may need to log in monthly to confirm your rent payments to ensure accurate reporting. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Tue, 20 May, 2025 at 9:48 AM
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