How to Set Up Rent Collection as a Tenant

If you’ve recently received an email from SingleKey regarding rent collection on behalf of your landlord, this article will walk you through the simple steps to get started. Setting up automated rent payments ensures a seamless and secure process for both tenants and landlords.

Why Am I Being Contacted?

You’re receiving this message because your landlord, has partnered with SingleKey to streamline the rent payment process. SingleKey uses a secure platform to collect rent payments directly from your bank account each month.


Steps to Set Up Rent Collection

You should have received an email with a secure link. Once you locate that email, follow the instructions below:

Step 1: Click “Get Started”

In the email you received, click on the “Get Started” button. This will take you to the secure rent collection setup page.

Step 2: Link Your Bank Account

On the setup page, select “Link my Bank Account.”
You’ll be prompted to log into your online banking portal.

  • Choose your checking account (this is the account rent will be withdrawn from).

  • Make sure to select the “Online” connection type.

Step 3: Confirm Your Setup

Once your bank account is linked, click “Confirm” to complete the setup.

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