Products
Landlords
Property managers
Realtors
Renters
Resources
Pricing
EN-CA
Sign in
Create account

FOR HOUSING PROVIDERS

credit_score

Tenant Screening

Credit, income, background, and eviction checks
verified_user

Rent Guarantee

Protect against unpaid rent, damage, and eviction costs
monetization_on

Rent Collection

Collect rent automatically via Interac or PAD
draw

eLease

FREE

Create a lease for your tenancy, add terms and get it signed online for free

description

Pre-Screen

FREE
Pre-screen applicants before scheduling viewings

For Renters

water_damage

Tenant Insurance

Protect your belongings and cover personal liability
portrait

Tenant Credit Check

Stand out with a rental profile landlords can trust
payments

Rent Credit

Build your credit with every rent payment

most popular

Tenant Screening

arrow_forward

Credit, income, background, and eviction checks

More products

verified_user

Rent Guarantee

Protect against unpaid rent, damage, and eviction costs

monetization_on

Rent Collection

Collect rent automatically via Interac or PAD

draw

eLease

FREE

Create a lease for your tenancy, add terms and get it signed online for free

description

Pre-Screen

FREE

Pre-screen applicants before scheduling viewings

groups

Solutions for large portfolios

Screen tenants, protect rent, and manage your portfolio

credit_score

Tenant Screening

Credit, income, background, and eviction checks

group

Tenant Guarantor

Approve more renters and fill vacancies faster

draw

eLease

FREE

Create, sign, and organize leases across properties with less admin

person

Solutions for agents

Screen tenants and protect your clients’ rental income

credit_score

Tenant Screening

Credit, income, background, and eviction checks

verified_user

Rent Guarantee

Protect clients against unpaid rent and damage

draw

eLease

FREE

Create professional leases quickly with province ready forms and free e-signing

most popular

Tenant Insurance

arrow_forward

Protect your belongings and cover personal liability

more products

portrait

Tenant Credit Check

Stand out with a rental profile landlords can trust

payments

Rent Credit

Build your credit with every rent payment

featured

2026 Rental Intelligence Report

arrow_forward

A look at Canada’s average renter profile, affordability, and risk trends based SingleKey’s renter data.

resource center

menu_book

SingleKey Magazine

Explore rental market insights, tips, and guides

content_copy

Lease templates

Download free lease templates for your province

description

Rental application forms

Download free rental application forms

calculate

Rent-to-income calculator

Check if an applicant’s income can cover rent

location_on

Provincial guides

Understand rental laws in your province

Customer Hub

reviews

Customer testimonials

See what customers say about SingleKey

quiz

Knowledge base

Find FAQs, how-to guides, and troubleshooting help

support_agent

Support

Get help with your account or SingleKey products

cONNECT WITH US

About us

Careers

Archives

How Do Teams Work on SingleKey?

June 16, 2025 10:44 pm

Collaborating on SingleKey just got easier. Whether you’re managing multiple properties, brokerages, or companies, our Teams feature helps streamline your workflow. With team management, you can assign admin roles, control teammate access, and share reports effortlessly—all while each user maintains their own login credentials. In this article, we’ll walk you through: How to create a […]

How do I edit my report preferences?

June 16, 2025 10:31 pm

How to Customize Your Report Preferences Tailoring your report preferences ensures you receive the most relevant information based on your needs. Follow the steps below to customize your settings:​ Step-by-Step Guide: Step 1: Log in to Your ProfileStart by logging into your account on our website.​ Step 2: Go to Account SettingsOnce logged in, click […]

How Do I Update My Payment Information?

June 16, 2025 8:58 pm

Keeping your payment information up to date ensures there are no interruptions in service. Follow the steps below to update your credit card details in your SingleKey account:​ As a Landlord Steps to Update Your Payment Method : Step 1: Log in to your SingleKey account and navigate to “Account Settings.”​ ​Step 2: In the […]

What Are the Accepted Payment Methods for a Tenant Report?

June 16, 2025 8:18 pm

At SingleKey, we support a variety of secure and convenient payment options for purchasing a Tenant Report. The following payment channels are accepted: Visa Mastercard Visa Debit American Express (AMEX) If you encounter any issues while processing a payment, feel free to contact our support team for assistance. Was this article helpful? Yes No Submit […]

What to Do If You’re Experiencing Technical Issues

June 16, 2025 6:13 pm

At SingleKey, we strive to ensure your experience is smooth and hassle-free. However, if you run into a technical issue while using our platform, we’re here to help. Here’s what to do and how to get support quickly. Email: Send a detailed message to info@singlekey.com Step 2: Include These Details in Your Message To help […]

How Do I Update My Login Credentials?

June 12, 2025 2:55 pm

Keeping your login credentials up to date is important for both convenience and security. If you need to update your email address, change your password, or enable extra security measures, you can do so easily through your account settings.​ Follow These Simple Steps: Go to “Account Settings”Log in to your account and navigate to the […]

How Do I Reset My Password?

June 10, 2025 9:08 pm

If you’re having trouble logging into your account, don’t worry — resetting your password is quick and easy. Follow the steps below based on how you signed up and how you want to manage your login credentials. 🔹 1. Reset Password from the Login Screen If you can’t log in and need to reset your […]

I’m a Landlord and Can’t Access the Report – What Should I Do?

June 10, 2025 9:02 pm

If you’re having trouble accessing a tenant report on our platform, don’t worry — we’re here to help. Before reaching out, please review the following common reasons that may prevent access to your report:​ ✅ Checklist to Access Your Report: Is your profile completed?Ensure all required fields in your landlord profile are filled out.​ Is […]

How Do I View My Profile Settings?

June 10, 2025 8:49 pm

Need to update your personal information? You can easily view and edit your profile settings in just a few steps. Whether you’ve changed your phone number, updated your address, or want to correct a typo in your name, managing your account details is quick and hassle-free. Here’s how to view and update your profile settings: […]

SingleKey’s Identity Verification Process

June 9, 2025 7:33 pm

In today’s digital landscape, safeguarding sensitive financial information has become more critical than ever. At SingleKey, we understand that our users entrust us with highly confidential tenant financial data, and we take this responsibility seriously. That’s why we’ve implemented a comprehensive identity verification system designed to protect both our users and the individuals whose information […]

How Do I Create an Account with SingleKey?

June 6, 2025 4:54 pm

Creating an account with SingleKey is quick and easy. Whether you’re a landlord, property manager, or tenant, signing up allows you to access a variety of tools and services to simplify your rental process.​ Follow These Steps to Get Started: Visit the SingleKey WebsiteGo to www.singlekey.com from your desktop or mobile device.​ Click “Sign Up”On […]

How Do I View My Payment History and Receipts?

June 6, 2025 4:47 pm

You can easily access your payment history and receipts by logging into your SingleKey account. Just follow the steps below:​ Step-by-Step Instructions: Log in to your SingleKey account. Click on your profile icon at the top right corner of the screen. From the dropdown menu, select “Account Settings.”​ In the left-hand navigation panel, choose “Payment […]