Archives

Why Should I Get Both Equifax and TransUnion Reports?

May 20, 2025 7:46 pm

Why Should I Get Both Equifax and TransUnion Reports? When evaluating a tenant’s creditworthiness, relying on just one credit bureau can lead to an incomplete picture. Our analysis of applications reviewed using both Equifax and TransUnion reports revealed significant discrepancies between the two—differences that could impact your leasing decisions. Key Reasons to Obtain Both Reports […]

How to Order a Report

May 13, 2025 3:37 pm

To order a tenant report, follow these steps: Visit singlekey.com (Canada) or singlekey.com (U.S.) and complete your account setup. Once your account is set up, go to the “Tenant Reports” section. Click “Order New Report” in the top right corner of the screen. On the next page, choose between: Invite Tenant Enter Tenant Information Select […]

When I log in, it says, “Account is under review.” What do I do?

May 13, 2025 2:51 pm

When I log in, it says, “Account is under review.” What do I do?​ To verify your identity as a user, any user who signs up with us will have to complete a quick verification process. Given we work with sensitive financial information, we require all users of SingleKey to undergo a verification and anti-fraud […]