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COVID-19 Notice: We continue to offer our Rent Guarantee and Tenant Report service uninterrupted during this time.

Rent Guarantee

Protect your rental income against tenant default with a flexible solution combining rent guarantee insurance, legal assistance and damage protection.

Get 12 months of rent protection:

    About

    Tenants stop paying their rent for plenty of reasons — job loss, relationship turmoil, health issues, cash flow problems, — and the list goes on. SingleKey’s Rent Guarantee acts as your safety net if your tenant doesn’t make rent. With our Rent Guarantee program landlords eliminate the significant risk and loss due to rent arrears, eviction costs and property damage.

    What’s Covered

    What does rent guarantee  cover?

    tenant background check and verification services

    Guaranteed rental income for up to 12 months & CAD $60,000

    tenant verification services

    Lease break protection for up to 3 months

    tenant background check and verification services

    Property damage protection up to $10,000 per lease

    tenant background check and verification services

    Unlimited coverage of eviction legal fees incurred 

    tenant background check and verification services

    Delinquency resolution team to handle mediation or eviction if necessary 

    landlord rent guarantee insurance

    Automatic rent collection with ith pre-authorized debit

    Why Do I Need Rent Guarantee?

    Because dealing with Delinquent Tenants
    can be very costly

    Landlords will lose an average of $12,000 when going through a tenant eviction.*

    In most provinces, it takes 4 months to evict a tenant.*

    Legal, court and bailiff fees for an eviction will add up to $1750 on average.*

    Process

    Your peace of mind is just a few clicks away

    How Our Rent Guarantee Works

    01-

    Screen Your Tenants

    Invite your tenants to apply online and receive a detailed report including an Equifax credit check, income and employment history, criminal records, a social media scan and more.

    02-

    Upgrade & Guarantee your Rent

    Upgrade to the Rent Guarantee program and say goodbye to dealing with missed payments, early termination, tenant evictions and legal fees.

    03-

    Enjoy Hassle-Free Renting

    We will collect your rent and be there every step of the way to ensure that your rent is always paid.

    LEARN MORE

    Why Singlekey

    We protect your rental income
    from unreliable tenants

    Get reimbursed right away in case of non-payment of rent with no deductibles

    From single family rentals to 1000+ unit properties and everything in between

    When tenants break the lease, we will cover the rent for up to 3 months until you find a new tenant

    Who’s behind my coverage?

    Backed by Lloyd’s of London

    SingleKey is a participating member of a Protected Cell Captive insurance company that is 100% re-insured within the Lloyd’s Market, rated A+ by A.M. Best.

    Reviews

    Landlords are renting
    safely with SingleKey

    JINGJING SHAO
    JINGJING SHAO
    October 7, 2020.
    They helped me out at the tenant credit check very quickly and it was a very professional report. I will use Singlekey next time due to very good services they provided.
    00 7
    00 7
    October 3, 2020.
    SingleKey is providing Ontario landlord with the most needed insurance, from screening tenant to tenant moved in. I have been looking for this kind of service for years, now I finally find it.
    Eropa Stein
    Eropa Stein
    September 18, 2020.
    SingleKey has helped me throughout my rental process. Highly recommended!
    Alykhan Madhavji
    Alykhan Madhavji
    September 14, 2020.
    Highly Recommended!
    Teesha Borelli
    Teesha Borelli
    September 1, 2020.
    I've been extremely pleased with the great detail in the credit reports. It really helps me to see everything that I need to know to choose my tenants. And Viler at Singlekey has been helpful both times that I've had to reach out to Singlekey. They are constantly working on improving their already superior system and reports. This company is changing the game! Great job Singlekey! Keep up the great work!
    Sim Sam
    Sim Sam
    August 18, 2020.
    I’ve used Singlekey services for various tenants and I have to say it’s an excellent way to have a detailed report. Their support services are awesome. They’re very customer oriented and very helpful.
    Lisa M
    Lisa M
    August 14, 2020.
    We used SingleKey for a prospective tenant reference check. Very impressed with the incredibly fast turn-around (within 20 minutes) and the detailed, informative report. Love the instant chat feature for questions. Thank you.
    C Parent
    C Parent
    August 14, 2020.
    I used to use a different company, who were decent but when they quit using Equifax and switched exclusively to Transunion, I went looking for a different company to use. A fellow landlord recommended Singlekey to me and was I ever blown away by how much more detailed they were!! I've now done 5 reports through them and have been very pleased with the results!! The best part is that I can fill in the prospective tenant's name, phone number and email address, pay for the report and it emails the application to the tenant to fill out! This is sooooo much easier than having to get tenants to fill out paper applications and then re-enter all their info into a database before being able to get a report! When I had some issues one time, I used the chat feature and actually got a live person who was able to help me with no trouble!! I highly recommend this company!!

    FAQs

    Your Rent Guarantee Questions Answered

    The Rent Guarantee program includes:

    – Guaranteed Rental income for up to 12 months or $60,000 per lease
    – Damage protection from willful tenant damage up to $10,000 per lease
    – Unlimited coverage of Legal Fees incurred during the eviction process
    – Automatic Rent Collection via PAD
    – Tenant Credit & Background Check

    Since we collect the rent for you, we will know right away if the tenant hasn’t paid and we will take action to contact the tenant and collect the rent. If the tenant is unresponsive, we will continue to pay your rent for up to 12 months while working with our paralegal team to remove the delinquent tenant.

    In the case of negligent or wilful property damage by the tenant, please notify us within the next business day and we will be reimbursed up to $10,000 of damages if the tenant refuses to pay.

    To start the Rent Guarantee we need the following documents:

    1. Credit Report for each tenant – we can help with this

    2. Signed lease agreement by the tenant

    3. Proof of income in the form of recent Paystubs, T4, Bank statement or Employment Letter

    We also recommend that the landlord performs a Pre‐Inspection report, including images of the property detailing the condition of the unit prior to tenant move‐in; as well as proof of property and liability insurance

    The good news is that we do not qualify tenants based solely on their credit score. To ensure affordability, we require that the rent cannot exceed 45% of tenant’s gross household-income.

    Yes, we can guarantee new and mid-lease tenants. For existing tenants, we simply require confirmation that the tenant has made their past rent payments on time.

    Ready to Guarantee your Rent?

    Click for the BBB Business Review of this Screening - Tenant in Toronto ON

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    CONTACT

    The SingleKey Rent Guarantee coverage is provided by Lloyds Lloyds Crest Lloyds, rated A+ by A.M. Best. Coverage is offered in the form of a surety performance bond. SingleKey is a participating member of Protected Cell Captive insurance company that is one hundred percent reinsured within the Lloyd’s Market rated A+ by A.M. Best.