Admin (account, payment, team, other)

To update your payment information, please follow the steps below: Step 1: Please navigate to “Account Settings” once you log in to your profile. Step 2: Select the option “Payment Information” on the left pane. Step 3: Click on “Add...

You can update your email ID and password by navigating to “Account Settings”. Please select the option”Login and Security” on the left pane.  You can change/update your email ID, and password and enable two-factor authetication as well.   Was this...

The different payment channels supported at SingleKey are Union Pay PayPal AMEX Visa Mastercard Visa Debit cards Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

For Resources for Canadian Landlords, please click here. For Resources for US Landlords, please click here. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

SingleKey provides the following three services: Tenant Reports We provide our Tenant Reports in both Canada ($24.99) and the US. ($29.99) As part of the Tenant Reports, you will receive a comprehensive report containing the following information:      (i) A Full Equifax Credit...

Currently, SingleKey does not offer property management resources. However, for more information on Property Management Resources, please click here.  Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

You can set up an application here:  https://www.singlekey.com/en-ca/tenant-report/ You can access this link for 5 tips to streamline the Rental Application Process: https://www.singlekey.com/en/ownerkey/tenant-screening/5-tips-to-streamline-rental-application-process/ Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

To ensure you can access your report on our platform please note the following: 1) Is your profile completed? 2) Is your account verified? Did you complete a Verification? 3) Has the payment been completed? 4) Reports can take up...

To verify your identity as a user, any user who signs up with us will have to complete a quick verification process. Given we work with sensitive financial information, we require all users of SingleKey to undergo a verification and...

If you encounter difficulties during the verification process, please email us a picture of yourself holding up your government-issued photo ID (in the same picture) to Info@Singlekey.com. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!