To cancel your rent collection, please follow the steps below:
Step 1: Please navigate to the “Rent Collection” page once you log into your account.
Step 2: Please navigate to the tenant’s rent collection contract and select the 3 dots in the corner, you will have a drop-down where you can select the option “Cancel Contract”.
Step 3: Once you select “Cancel Contract”, you will receive a pop-up box that requests confirmation of the contract. Additionally, you can add a reason for the cancellation as well and click on “Cancel Contract”.
Note: Please note that once cancelled, the rent collection will no longer be active.
Alternatively, you can also Click “View Contract” which will take you to the page where you can view the details of the rent collection contract.
Then, you can click on “Cancel Contract” at the left bottom of the page.
