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Is Walnut Tenant Coverage available in my province?

June 19, 2025 3:45 pm

Yes — Walnut Tenant Coverage is currently available to customers in Ontario, Alberta, British Columbia, Manitoba, and Nova Scotia. If you’re located in one of these provinces, you can sign up and enjoy the benefits of reliable tenant insurance. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!

How is SingleKey affiliated with Walnut?

June 19, 2025 3:43 pm

SingleKey, Canada’s leading online rental application platform, has partnered with Walnut, a leader in embedded insurance, to offer renters a seamless and reliable Tenant Coverage experience. This collaboration ensures that tenants are protected with coverage for personal belongings and liability, providing peace of mind throughout the lease. Was this article helpful? Yes No Submit Cancel […]

What is covered in Walnut Insurance?

June 19, 2025 3:34 pm

Your Tenant Coverage through Walnut Insurance includes the following benefits: Up to $2,000,000 in Bodily Injury Liability Up to $200,000 in Property Damage Liability Up to $10,000 in Medical Payments Up to $4,000 in Additional Living Expenses Up to $100,000 in Animal Liability You’re also covered for Personal Property (Contents) based on the tier you […]

What Is the Marketplace and How Do I Make Use of It?

June 19, 2025 3:04 pm

The SingleKey Marketplace is your one-stop destination for exclusive partner offers that help make moving and renting easier—and more affordable. Whether you’re a tenant preparing for your next move or a landlord supporting new renters, the Marketplace is packed with value-added services designed to save you time and money.Explore the Marketplace to Access Exclusive Deals […]

What Should I Do If I’m Having Trouble Creating My Account to Access the Report?

June 18, 2025 10:09 pm

If you’re experiencing issues while trying to create your account to view your report, don’t worry—our team is here to help. Follow these steps to get assistance quickly: 1. Take a Screenshot Capture a screenshot of the error message or the page where you’re encountering the issue. This will help our team better understand the […]

Do I Need to Create an Account to View My Report?

June 18, 2025 10:06 pm

Yes! To access your completed rental application and credit report, you’ll need to create a free account with SingleKey.​ Creating an account allows you to: View your submitted report at any time Share your report with multiple landlords or property managers Track application history and manage your rental process more efficiently Was this article helpful? […]

How Can I Share My Application with Another Landlord or Property Manager?

June 18, 2025 8:21 pm

If you’ve already completed your rental application and want to share it with additional landlords or property managers, you can do so easily from your SingleKey account.​ Follow these simple steps: 1. Log In to Your Account To link your report to your account, use the email address you provided during the initial rental application […]

How can I view my submitted application?

June 18, 2025 7:56 pm

Once you’ve submitted your rental application through SingleKey, you can easily view and share your completed report with landlords or property managers. There are two ways to access your application: Method 1: Sign Up & Apply Use this method if you plan to create an account before submitting your application. Step 1: Choose the “Sign […]

Cloudflare Ray ID – Location Access Issue

June 18, 2025 7:44 pm

The message you’re seeing is due to your IP address appearing to be outside of Canada. This is part of our new safety and security protocols.​ To assist you further, please email the following details: Your current country of location The Cloudflare Ray ID (visible in the error message) The IP address shown at the […]

Terms and Conditions

June 18, 2025 7:35 pm

Before using SingleKey’s services, we recommend reviewing our Terms and Conditions to better understand your rights and responsibilities as a user. You can view the full Terms and Conditions by selecting the appropriate link below, based on your location: Canada – Terms and Conditions U.S. – Terms and Conditions These documents outline important details, including: […]

How to Customize Your Pre-Screen Form

June 18, 2025 7:30 pm

SingleKey makes it easy to tailor your pre-screening application to suit your specific rental needs. Just follow these simple steps: Log in to your SingleKey accountNavigate to the Pre-Screen page from your dashboard. Click on “Preview Form”This allows you to see how the form will appear to applicants. Customize the FormOn the left-hand side of […]

What’s the Difference Between a Pre-Screen and a Tenant Report?

June 18, 2025 7:20 pm

When evaluating potential tenants, landlords often need more than just a gut feeling—they need tools that provide real insights before making a leasing decision. At SingleKey, we offer two powerful tools to help with this: the Pre-Screen and the Tenant Report. While both serve unique purposes, they’re best used at different stages of the rental […]