Financial and legal support in case of missed rent payments, lease break, property damage.
Here’s how we’ve helped our housing providers take the risk out of renting.
Simplify property management and protect your rental income—all in one platform.
Increase your applicant pool and fill vacancies faster.
The fastest, most comprehensive tenant report—delivered instantly.
Combine a full credit check by Equifax® with employment and income info for a comprehensive picture of your potential renters
Easy, mobile friendly, and comprehensive online rental application form
We will contact your tenant’s references and share a recording and summary of the call
AI-powered scan of income documents to detect signs of tampering or fraud
Confirm a tenant’s identity with AI-powered ID verification and liveness check
Unlock insights and blogs to navigate property and tenant management successfully.
Learn how to solve renting challenges from our experts
Articles on how to navigate the in-app SingleKey experience
Financial and legal support in case of missed rent payments, lease break, property damage.
Here’s how we’ve helped our housing providers take the risk out of renting.
Simplify property management and protect your rental income—all in one platform.
Increase your applicant pool and fill vacancies faster.
The fastest, most comprehensive tenant report—delivered instantly.
Unlock insights and blogs to navigate property and tenant management successfully.
Conversations on real estate trends and property management strategies
Local tools and resources to help you manage your rental property successfully
Learn how to solve renting challenges from our experts
Articles on how to navigate the in-app SingleKey experience
The Landlord Support Program gives you financial and legal support in case of missed rent payments, lease break, property damage.
Even the best tenants can stop paying rent for many reasons (job loss, health issues, breakups). You can’t predict when this will happen, but when it does, costs can quickly get out of control.
Average homeowner losses related to tenant evictions
Average cost of legal, court filing and sheriff fees for tenancy hearings
Time to evict a tenant
(varies by state)
Hear from real homeowners and discover how the Landlord Support Program gave them peace of mind
GIVING PEACE OF MIND TO THOUSANDS OF HOMEOWNERS
“I was on the SingleKey Landlord Support Program and my tenant broke the lease. I put in a claim and they quickly covered 1 month of lost rent as I needed a few weeks to find a new tenant. Great program!”
“I was on the SingleKey Landlord Support Program and my tenant broke the lease. I put in a claim and they quickly covered 1 month of lost rent as I needed a few weeks to find a new tenant. Great program!”
“I had a tenant who stopped paying rent after losing their job, but fortunately, I was enrolled in the Landlord Support Program. They covered the lost rent for nine months, which was the duration it took to evict the tenant.”
“I had a tenant who stopped paying rent after losing their job, but fortunately, I was enrolled in the Landlord Support Program. They covered the lost rent for nine months, which was the duration it took to evict the tenant.”
“I was on the SingleKey Landlord Support Program and had a tenant break the lease. I put in a claim and they were able to get me back the lost rent immediately, as I needed some time to find a new tenant. Super helpful team as well!”
“I was on the SingleKey Landlord Support Program and had a tenant break the lease. I put in a claim and they were able to get me back the lost rent immediately, as I needed some time to find a new tenant. Super helpful team as well!”
“As a first-time landlord, I was so nervous about jumping in. After much research on how to best protect our investment, I came across SingleKey and can’t believe how effortless the process was. Thank you!”
“As a first-time landlord, I was so nervous about jumping in. After much research on how to best protect our investment, I came across SingleKey and can’t believe how effortless the process was. Thank you!”
Get approved and relax: we’ve got you covered with extensive financial backups, legal support, and eviction resolution.
In case of delinquency, we’ll reimburse up to 12 months’ rent (up to $60,000).
of rent protected
Get up to 30 days of rent paid if your tenant leaves unexpectedly without providing proper notice.
of rent protected
We’ll reimburse unpaid court-ordered malicious tenant damages up to $10,000.
guaranteed
If you have to go through an eviction, our legal team will assist you, with legal fees reimbursed up to $2,000.
guaranteed
How SingleKey helped this Chicago property manager recover $24,250 in lost rent.
How SingleKey helped this Pickering landlord recover $7,120 in lost rent.
How SingleKey helped this Yarker landlord recover $12,105 in lost rent.
Once tenants stop paying, one of our dedicated Landlord Support Program Specialists will step in to resolve the issue and handle the lengthy legal process on your behalf.
We contact the tenant to understand why they’re not paying and, possible, set up a payment plan.
If the tenant is unresponsive, or unwilling to pay, we proceed to send an eviction notice.
If necessary, we then hire an experienced paralegal to file for eviction and book a tribunal hearing.
After obtaining an eviction judgment, we’ll guide you through the process of hiring a sheriff to remove the tenant if necessary.
Once the property is vacant, inspect for damages and we can reimburse you up to $10,000 in case of malicious damage.
Our simple and reasonable criteria means we can approve most tenants. Here are the qualification criteria and documents required to apply for the Landlord Support Program.
For existing, mid-lease tenants we also require proof of past rent payments.
Sign up and submit your application to get approved for the Rent Guarantee.
Enter some information about your rental unit and the tenant you’d like to enrol for the Landlord Support Program.
Upload your tenant’s credit report and proof of income documents, so our team can determine their eligibility.
After you’ve submitted the required documents, a Landlord Support Program Specialist will let you know if the tenant is approved.
Interested in protecting your income property? Book a consultation with our team to learn more about the Landlord Support Program and how it can help you reduce your risk.
Hannah Jones
Landlord Support Program Expert
30 minute call
|
No obligation
Let us know why you need to fill a demand: defaulting on rent, lease break, or damages.
Share some additional details about the situation. It only takes 5 minutes!
Provide us with a copy of the signed lease agreement.
The Landlord Support Program is fully reinsured through the Lloyd’s market and backed by an A+ (A.M. Best) rated Lloyd’s coverholder.
Additional benefits included
Annual Rent Guarantee subscriptions include 2 Tenant Reports so you can screen potential tenants with confidence.
If necessary, our team will call employment and landlord references to verify the tenant’s history, employment, and income.
BBB rating: A
FREQUENTLY ASKED QUESTIONS
Find answers to frequently asked questions, or get in touch to learn more.
The Landlord Support Program includes:
Since we collect the rent for you, we will know right away if the tenant hasn’t paid and we will take action to contact the tenant and collect the rent. If the tenant is unresponsive, we will continue to pay your rent for up to 12 months while working with our paralegal team to remove the delinquent tenant.
In the case of negligent or wilful property damage by the tenant, please notify us within the next business day and you will be reimbursed up to $10,000 of damages if the tenant refuses to pay.
To start the Landlord Support Program, we need the following documents:
Note that a valid signed lease agreement is only required after the Landlord Support Program is approved by our team.
We also recommend that the landlord performs a pre‐inspection report, including images of the property detailing the condition of the unit prior to the tenant moving in. Landlord or home insurance is also required.
The good news is that we do not qualify tenants based solely on their credit score. To ensure affordability, we require that the rent cannot exceed 50% of tenant’s gross household-income.
Yes, we can accept new and mid-lease tenants. For existing tenants, we simply require confirmation that the tenant has made their past rent payments on time.
The SingleKey Landlord Support Program is backed by Pensio Global, and is secured by a performance bond issued by global insurers rated A.M. Best A-.
Rent your property—leave the risks to us. In case of delinquency, property damage or eviction, Rent Guarantee gives homeowners ultimate peace of mind with financial backups and legal support.
Tenants stop paying rent for plenty of reasons: job loss, relationship turmoil, health issues, cash flow problems… the list goes on. Whatever it is, Rent Guarantee can take on the risks so you never have to worry about loss from rent arrears, eviction costs, or property damage.
Average cost of tenant evictions paid by homeowners
Average cost of legal, court and bailiff fees on delinquent tenants
Time to evict a tenant (varies by state)
When you can’t rely on tenants to cover your mortgage payments, Rent Guarantee steps in with financial backups and legal support so you don’t have to worry.
In case of delinquency, we’ll cover up to 12 months’ rent (up to $60,000).
Get 30 days of rent paid if your tenant leaves without notice.
We will reimburse unpaid court-ordered malicious tenant damages up to $10,000.
In case of eviction, our paralegal team will support you throughout the process, with legal fees reimbursed for up to $2,000.
Every Rent Guarantee subscription comes with 2 Tenant Reports so you can screen potential tenants with confidence.
Our dedicated support team will walk you through the entire process and help troubleshoot any issues.
Fill in some details to get your tenant approved right away. It’s that easy.
Setting up
Required documents
Getting qualified
Getting reimbursedSetting up
Enrol in Rent Guarantee by sharing some information about your unit and your tenant(s).
Upload a few documents to start the tenant approval process, including their tenant report and proof of income.
After you’ve submitted the required information and documents, we’ll reach out shortly with your finalized Rent Guarantee Agreement.
Required documents
Getting qualified
*Tenants will not be assessed based on their credit score
Getting reimbursedGet everything covered for a low percentage of your monthly rent. Plus, save extra when you pay annually.
or 5.5% when you pay monthly
Hear from real homeowners how Rent Guarantee kept them protected.
Find the right tenants with SingleKey and clear your path for long-term rentals.
Recover rent, fix damages, and simplify evictions with SingleKey’s Rent Guarantee.
Scale your rental portfolio and ensure cash flow with SingleKey’s risk mitigation tools.
Let SingleKey cover lost rent and guide you through an eviction with professional legal support.
Find peace of mind and the confidence to rent as a first-time landlord with SingleKey’s Rent Guarantee.
“Brilliant model that protects you from any uncertainty of not getting your rent. Loved the overall support. My account manager even responded to my requests on weekends! SingleKey gives me peace of mind!”
“Easy to use website, did credit check on all the applicants. Also signed up for Rent Guarantee, good to have this insurance - especially in Ontario where LTB system is broken and abused by professional tenants. Hannah was very helpful and quick to respond to my queries. Website has user friendly tools like rental application, standard lease agreement that auto populates once you run the credit check.”
“As a landlord, SingleKey is a very important tool to have in your arsenal. I had a tenant stop paying his rent and SingleKey immediately refunded me my rent without question. Once this was complete their legal team outlined all potential options for me to secure an eviction order and then handled all the paperwork and court proceedings. I am very pleased with this service and I recommend any landlord big or small to give it a try.”
“I have been using SingleKey's Rent Guarantee and automatic Rent Collection for almost a year now too. Peace of mind has a price. I haven't made a claim with them, my hope is that I never need to, but if I do, they will honor their Rent Guarantee program.”
“Hannah was very helpful and supportive with answering my questions and helping me get myself and my TT sorted out with SJ's services. I’m also signed up for the Rent Guarantee program. SingleKey makes being a landlord a lot less stressful! I can't say enough good things about this company!”
“I used SingleKey for tenant verification and background check. I am impressed with the service I got and have signed up for Rent Guarantee. It’s an insurance for landlords for rent and seems like a great option. I hope I don’t have to use the benefits or leverage Rent Guarantee program but at least have a peace of mind that I will be covered in case needed.”
Find answers to our frequently asked questions, or get in touch to learn more.
The Rent Guarantee Program includes:
Since we collect the rent for you, we will know right away if the tenant hasn’t paid and we will take action to contact the tenant and collect the rent. If the tenant is unresponsive, we will continue to pay your rent for up to 12 months while working with our paralegal team to remove the delinquent tenant.
In the case of negligent or wilful property damage by the tenant, please notify us within the next business day and you will be reimbursed up to $10,000 of damages if the tenant refuses to pay.
To start the Rent Guarantee we need the following documents:
1. Credit Report for each tenant – we can help with this
2. Proof of income in the form of recent paystubs, recent tax returns, bank statement or employment letter
3. Valid signed lease agreement
We also recommend that the landlord performs a Pre‐Inspection report, including images of the property detailing the condition of the unit prior to tenant move‐in; as well as proof of property and liability insurance
The good news is that we do not qualify tenants based solely on their credit score. To ensure affordability, we require that the rent cannot exceed 50% of tenant’s gross household-income.
Yes, we can guarantee new and mid-lease tenants. For existing tenants, we simply require confirmation that the tenant has made their past rent payments on time.
Experience no-risk renting, only from SingleKey.
For pricing and details, download a brochure of the Rent Guarantee Program.
Please provide the information below and we will email you a quote.
