Ontario Rent Control Exemptions: Changes to the Residential Tenancies Act in 2018

Ontario Rent Control Exemptions 2018 Residential Tenancies Act
Ontario Rent Control Exemptions 2018 Residential Tenancies Act

In 2018, it was announced that all new residential units occupied for the first time as of November 15, 2018, are exempt from rent control.

This means that if you move into an apartment, condo, or basement unit that was first tenanted as a residential space after the amendment of the Residential Tenancies Act, 2006 (RTA), the landlord does not have a limit on how much they can raise the rent to. Although landlords of these entities do not have to follow the rent increase guidelines, they still have to abide by the provincial rules for increasing rent.

This exemption applies to:

    • Apartment additions to existing buildings or homes
    • New basement apartments
    • Mobile home parks and land lease community

Rules for Increasing Rent

The landlord must give at least 90 days of proper written notice of the rent increase before it takes effect, and can only increase rent once in a 12-month period. In most cases, the rent for a residential unit can be increased 12 months after:

    • The last legal rent increase (including assignments)
    • The start date of tenancy

Landlord Tenant Board Rent Increase Forms

Use the forms available from the Landlord Tenant Board to give proper notice. Don’t forget, if you do not give proper notice, your tenant can dispute it within 12 months after the amount was first changed.

Learn more about Rent Increase Guidelines in Ontario

Resolving Issues About Rent Control

If there are any concerns regarding the eligibility of a residential unit’s exemption from rent control, landlords and tenants can contact the Landlord and Tenant Board. 

To prevent conflict about whether a residential space is exempt from the provincial rent increase guidelines, landlords may want to keep these documents handy:

    • Building permits, applications, and plans
    • Occupancy permits
    • New home warranty documents
    • Documents and invoices from the contractor
    • Before and after pictures of the property

Rent Increase Guidelines: 2022 Summary

Canada Rent Increase Summary 2022 by Province
Canada Rent Increase Summary 2022 by Province

Rent increases are inevitable. They’re necessary so landlords can offset their increased expenses from property maintenance and ensure that the tenants’ homes are in good living condition. Each province and territory has its own regulations on how often rent can be increased and how much it can be increased.

Each year, the standards landlords have to abide by in order to legally increase rent go through changes. Read on for a summary of the guidelines for increasing rent on residential units for 2022.

Rent Increase Guidelines 2022 (By Province)

2022 Rent Increase Guideline: 1.5%

Written Notice: Landlords have to provide 90 days of proper written notice

Notice of Rent Increase Forms:

    • RTB-7 Notice of Rent Increase
    • RTB-52 Application for Additional Rent Increase
    • RTB- 45 Notice of Standard Rent Increase- Manufactured Home Site • RTB-11a Notice of Rent Increase- Manufactured Home Site

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in British Columbia.

2022 Rent Increase Guideline: No rent increase limit

Written Notice: Landlords have to provide 90 days of proper written notice

Notice of Rent Increase Must Include: 

    • The date
    • The effective date of the increase • The new rent amount proposed
    • The landlord’s signature

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Alberta.

2022 Rent Increase Guideline: No rent increase limit

Written Notice for Members of SKLA and NPHPS: Landlords have to provide 6 months of proper written notice

Written Notice for Non-Members: Landlords have to provide 12 months of proper written notice

Notice of Rent Increase Forms:

    • Form 5- Notice of Rent Increase
    • Form 5a- Notice of Rent Increase for Approved Landlord Association Members

Landlords who are members of SKLA and NPHPS can increase rent once every 12 months.

Landlords who are non-members can increase rent once every 18 months.

Click here for more information about rent increase guidelines in Saskatchewan.

2022 Rent Increase Guideline: Rent Freeze

Written Notice: Landlords have to provide 90 days of proper written notice

Notice of Rent Increase Forms:

    • Form 1A- Notice of Rent Increase
    • Form 3- Notice of Rent Increase Above Amount Permitted by Regulation

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Manitoba.

2022 Rent Increase Guideline: 1.2%

Written Notice: Landlords have to provide 90 days of proper written notice

Notice of Rent Increase Forms:

    • RTB-7 Notice of Rent Increase
    • RTB-52 Application for Additional Rent Increase
    • RTB- 45 Notice of Standard Rent Increase- Manufactured Home Site
    • RTB-11a Notice of Rent Increase- Manufactured Home Site

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Ontario.

2022 Rent Increase Guideline: No increase limit, however, the recommended increase rates are published based on the type of dwelling

Written Notice:

    • For tenancies of one year or more: 3 months of proper written notice
    • For tenancies of less than one year: 1 month of proper written notice
    • For tenancies that do not have a set end date: 1 month of proper written notice

Notice of Rent Increase Forms:

    • Notice of Rent Increase and Modification of Another Condition of the Lease
    • Lessee’s Response to a Notice of Rent Increase and Modification of Another

Condition of the Lease

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Quebec.

2022 Rent Increase Guideline: No increase limit

Written Notice: Landlords have to provide 6 months of proper written notice

Notice of Rent Increase Must Include:

    • The name and contact details of the landlord
    • The address of the rental unit
    • The current rent amount
    • The new rent amount proposed
    • The date when the increase will take effect
    • The date and signature of the landlord

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in New Brunswick.

2022 Rent Increase Guideline: 2%

Written Notice:

    • For monthly tenancies: 4 months of proper written notice 
    • For weekly tenancies: 8 weeks of proper written notice

Notice of Rent Increase Must Include:

    • The name and contact details of the landlord
    • The address of the rental unit
    • The current rent amount
    • The new rent amount proposed
    • The date when the increase will take effect
    • The date and signature of the landlord

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Nova Scotia.

2022 Rent Increase Guideline: 1%

Written Notice:

    • For monthly tenancies: 3 months of proper written notice 
    • For weekly tenancies: 3 weeks of proper written notice

Notice of Rent Increase Forms:

    • Form 10 Notice of Rent Increase
    • Form 12 Application by Lessor for Approval of Rent Increase Exceeding Percentage Allowed by Regulation
    • Form 15 Lessor’s Statement of Income and Expenses
    • Form 13 Application by Lessee for Review of Proposed Rent Increase

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Prince Edward Island.

2022 Rent Increase Guideline: No increase limit Written Notice:

    • For monthly tenancies: 6 months of proper written notice
    • For weekly tenancies: 8 weeks of proper written notice

Notice of Rent Increase Forms:

    • RTB-7 Notice of Rent Increase
    • RTB-52 Application for Additional Rent Increase
    • RTB- 45 Notice of Standard Rent Increase- Manufactured Home Site
    • RTB-11a Notice of Rent Increase- Manufactured Home Site

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Newfoundland and Labrador.

2022 Rent Increase Guideline: 3.3%

Written Notice: Landlords have to provide 3 months of proper written notice

Notice of Rent Increase must include:

    • The name and contact details of the landlord
    • The address of the rental unit
    • The current rent amount
    • The new rent amount proposed
    • The date when the increase will take effect
    • The date and signature of the landlord

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Yukon.

2022 Rent Increase Guideline: No increase limit

Written Notice: Landlords have to provide 3 months of proper written notice

Notice of Rent Increase Must Include: 

    • The name and contact details of the landlord
    • The address of the rental unit
    • The current rent amount
    • The new rent amount proposed
    • The date when the increase will take effect
    • The date and signature of the landlord

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Northwest Territories.

2022 Rent Increase Guideline: No increase limit

Written Notice: Landlords have to provide 3 months of proper written notice

Notice of Rent Increase Must Include:

    • The name and contact details of the landlord
    • The address of the rental unit
    • The current rent amount
    • The new rent amount proposed
    • The date when the increase will take effect
    • The date and signature of the landlord

Landlords can increase rent once every 12 months.

Click here for more information about rent increase guidelines in Nunavut.

Whether you’re a landlord looking to increase rent or a tenant who received a notice of rent increase, be sure that all the necessary forms are completed in order to prevent conflict with the other party.

Easy Rent Collection Is Here

Using SingleKey’s Rent Collection platform, landlords can effortlessly collect and manage their rental payments online, without the hassle of spreadsheets and cheques.

Invite your tenant to online rental collection today.

Renting To Pet-Owners: Provincial Laws You Need To Know

Provincial Laws On Renting To Pet-Owners
Provincial Laws On Renting To Pet-Owners

Each provincial Residential Tenancy Act sets out the rules and regulations governing residential renting for landlords and tenants. The rights of landlords regarding renting to pet owners differ across Canada.

Renting To Tenants With Pets: Regulations By Province

Landlords may include a “no pet” clause and refuse to rent to pet owners. British Columbia allows landlords to prohibit or restrict the size, kind, or number of pets they allow a tenant to have on the residential property.

Landlords may require an additional refundable pet deposit for tenants who own pets. The landlord can ask for a pet deposit, provided that the amount, including any other security deposits, does not exceed ½ of one month’s rent. Service animals cannot require a pet deposit.

Terms respecting pets and pet damage deposits

18   (1) A tenancy agreement may include terms or conditions doing either or both of the following:

  • prohibiting pets, or restricting the size, kind or number of pets a tenant may keep on the residential property;
  • governing a tenant’s obligations in respect of keeping a pet on the residential property.

(2) If, after January 1, 2004, a landlord permits a tenant to keep a pet on the residential property, the landlord may require the tenant to pay a pet damage deposit in accordance with sections 19 [limits on amount of deposits] and 20 [landlord prohibitions respecting deposits].

(3)This section is subject to the Guide Dog and Service Dog Act.

In Alberta, landlords can enforce “no pet” clauses and refuse to rent to pet owners if included in the lease agreement. They also have the right to decide what kinds of pets, size, breeds and number of allowed pets.

Pet deposits and fees are allowed. Any pet fees should be a reasonable amount. Any refundable pet deposit amount plus the security deposit amount must not exceed one month’s rent.

No fees or deposits can be imposed on service animals in Alberta. Landlords who discriminate against an applicant with a service dog can be found guilty of an offence under the Service Dogs Act and the Blind Persons’ Act and can be fined up to $3,000.

If a tenant commits a substantial breach, the landlord can apply to the RTDRS or Court to end the tenancy or give the tenant at least 14-days’ notice to end the tenancy. A tenant must receive the notice at least 14 clear days before the tenancy ends.

Landlords in Saskatchewan can refuse rent to pet owners and include “no pet” clauses in their lease agreements. Pets are otherwise welcomed if not stated.

If the landlord allows pets, they can legally request additional charges to the tenants. Landlords can request a one-time pet fee or a monthly fee, or both, which are all non-refundable. A landlord can also require a refundable pet deposit, yet the amount must not exceed one month’s rent, including other security damage deposits. For service animals, these fees cannot be charged.

In Manitoba, landlords can refuse to rent to tenants with pets and enforce “no pet” provisions with eviction, provided they give written notice. Landlords can also set general guidelines on the kinds of pets allowed.

Landlords can request a pet deposit for tenants who own pets. A pet deposit cannot exceed one month’s rent in addition to other security deposits. Treated like a damage deposit, the landlord may claim the deposit for any damage or cleaning cost caused by the pet.

Pet damage deposit

29.1(1) A landlord who gives a tenant permission to have a pet in a rental unit on or after June 30, 2010, may require a tenant to pay a pet damage deposit.

Transitional — deposit not more than 1/2 of one month’s rent

29.1(2.1) If, during the period from June 30, 2010, to the day immediately before this subsection comes into force, a landlord required a tenant to pay a pet damage deposit, the deposit must not be more than the equivalent of 1/2 of one month’s rent payable under the tenancy agreement.

You can find pet deposit requirements for Manitoba here: https://web2.gov.mb.ca/laws/statutes/ccsm/r119e.php#29.1(4) 

No landlord can request a security pet deposit for a service animal as defined in The Human Rights Code.

Exception — service animals

29.1(3) A landlord shall not require a tenant who relies on a service animal as defined in The Human Rights Code to pay a pet damage deposit in respect of that animal.

Ontario landlords are legally allowed to refuse to rent to pet owners. Yet once the rental agreement is signed, a landlord cannot evict a tenant for owning a pet.

The Residential Tenancy Act includes a provision stating that all conditions in a tenancy agreement that prohibit the presence of animals in or about the residential complex are void (2006, c. 17 s. 14). This is provided that the pet is not causing damages, disturbances, allergic reactions to other tenants or is a breed that is deemed to be inherently dangerous.

“No pet” provisions void

14 A provision in a tenancy agreement prohibiting the presence of animals in or about the residential complex is void.  2006, c. 17, s. 14.

It is illegal for a landlord to ask for a pet deposit in Ontario. However, the landlord can accept the deposit if a tenant offers and cannot exceed one month’s rent. Since service animals are not considered pets, any additional fees or requirements do not apply.

Landlords have options to issue eviction notices if the tenants’ pets are causing reasonable damages and nuisances. Suppose the tenant’s dog caused extensive damage to rugs by defecating and urinating. Landlords can serve an N5 based on damages if they provide details of the damages and at least two estimates for the repairs. The tenant will have seven days to rectify the damages by paying the amount required or fixing the damages themselves. If not resolved, the landlord can file an application with the Landlord and Tenant Board.

Quebec landlords may refuse to rent to tenants with pets or implement restrictions on what pets are allowed. If there is any failure to respect provisions in the lease, landlords may apply to the Administrative Housing Tribunal for an order to cancel the lease.

Quebec has no official policy in place regarding pet deposits. No additional fees or pet deposits can be charged for service animals.

In New Brunswick, landlords may refuse tenants based on owning pets and enforce “no pet” restrictions, leading to eviction. Landlords cannot discriminate against tenants with service animals or charge additional fees.

Landlords are not permitted an additional deposit for pets.

In Nova Scotia, landlords have the right to include pet restriction clauses in the leases. 

Under The Service Dog Act, discriminating against a person who requires a service dog can get a fine of up to $3,000.

It is illegal for a landlord to charge an additional pet deposit.

Landlords in P.E.I. may enforce a “no pet” clause or implement restrictions on the type or size of pet allowed. Landlords cannot refuse to rent to applicants who require a service animal.

Pet deposits are illegal for a landlord to request.

Landlords may refuse to rent to tenants with pets and include “no pet” clauses in the lease agreement.

Landlords cannot discriminate against applicants who require service animals or charge additional fees or deposits. 

It is illegal for landlords in Newfoundland and Labrador to charge a pet deposit.

The Landlord and Tenant Act for the Yukon does not cover this particular issue. Yukon landlords cannot discriminate against people with disabilities that require a service animal.

Landlords can enforce “no pet” policies. A landlord cannot refuse rent to applicants who have a service animal.

A pet deposit can be charged, and the amount cannot exceed 50% of one month’s rent.

Landlords may refuse to rent to pets and enforce “no pet” clauses for private rentals. Landlords cannot discriminate against those with disabilities requiring a service animal.

The Residential Tenancy Act does not cover pet deposits, but security damage deposits can not exceed one month’s rent.

Exceptions in Canada

Nationwide, condominiums have their own by-laws and policies in place. It may not be up to the landlord to make the decision regarding having pets on the property. Ensure you read all rules and regulations regarding pet ownership at your condominium.

Renting to tenants with dogs in British Columbia is vastly different from renting to pets in Ontario, and landlords should review the rules and regulations that apply to them. Balancing these rules with the benefits of renting to pets (LINK: to other pet article above) will enable landlords to make informed decisions on renting to pets across Canada.

Always Screen Tenants With Pets

Our tenant pre-screenings with credit and background checks allow tenants to provide landlords with descriptions and photos of their pets. Order your Tenant Report today to learn more about who is moving into your rental.

Why You Should Make Your Rental Pet-Friendly (and How)

Pet-Friendly Rental Renting With Pets Landlord Tips
Pet-Friendly Rental Renting With Pets Landlord Tips

Despite the difficulties of finding pet-friendly rentals, almost one million Canadians have welcomed their first pet to their family during the pandemic. Unfortunately, landlords who refuse pets have become one of the most common reasons for Canadians to surrender their pets to shelters.

When done right, creating a pet-friendly rental does not have to come with damages and stress. Plus, fewer families will have to choose between their beloved pets and a place to live. There can be many benefits to renting to pet owners, and each provincial Residential Tenancy Act lays out the rights and restrictions available to landlords.

If you’re a landlord considering renting to pets in your rental properties, here are some benefits, tips and provincial regulations on renting with pet owners.

What Are The Benefits Of Renting To Pet Owners?

Create higher demand with a larger pool of tenants

Pet-friendly rentals aren’t widely available, and many landlords legally can and will refuse to rent to pet owners. Advertising your rental as pet-friendly can significantly increase potential tenant interest and shorter time on the market.

Attract long-term tenants

Since it can be hard to move places with pets for several reasons, most tenants will be more likely to renew a lease.

Attract responsible tenants

Owning pets isn’t cheap. In Canada, pet owners can expect to pay $3,724 yearly for a dog and $2,500 for a cat. Responsible pet owners tend to be accountable tenants, and if they take care of their pets, it gives reason to believe they will also take care of the rental. Since pet-friendly rentals are not easy to find, it provides more incentive to respect the property.

Additional rent and deposits

While it is illegal for a landlord to charge a “pet rent” in Canada, having a pet-friendly rental can allow landlords to ask for a higher amount of rent.

Depending on the provincial regulations, landlords can impose additional pet fees, either a one-time payment or a monthly fee or both. If stated in the provincial Residential Tenancy Act, landlords can also request an additional refundable pet damage deposit.

Tips For Renting To Pet Owners

Before Seeking Tenants

Pet-proof your rental

Ensuring your rental property is appropriate to host a pet might be the best bet to save yourself from more wear and tear damages in the future. Consider replacing the carpet in busy rooms with flooring like hardwood or tile, which are easier to clean and disinfect.

Tenants may also bring their own area rugs or mats to provide protection from wear and tear. When deciding on new paint colours for the walls, make sure to purchase easy-to-wash paints like high gloss finishes.

Comply with your provincial Residential Tenancy Act

Each province and territory in Canada has a Residential Tenancy Act, which lays out the rights and responsibilities of both landlords and tenants. While deciding whether or not to allow pets into your rental, it’s essential to understand what the law states in your province.

Most of the provincial Residential Tenancy Acts cover the landlord’s rights to refuse tenants based on having pets, enforce a no-pet policy within a lease agreement, and request pet deposits or pet fees.

Decide what pets you’re willing to allow

If your province allows landlords to impose restrictions on the types of pets, consider what pets would be appropriate in your rental unit. It’s perfectly fine to be picky with the kind of animals you’re comfortable renting to.

Landlords should research pets and breeds best-suited to the type of unit they own. For example, some of the best dog breeds for small condos and apartments are Boston terriers, bulldogs, and pugs.

Some provinces don’t allow landlords to choose how many pets a tenant can have in a household. If it’s not stated in the Residential Tenancy Act, contact your city or municipality to check for local by-laws.

Include a pet policy in your lease

If you decide to rent to pet owners, it’s important to include a pet policy within your lease agreement. A pet policy should go over your expectations for pet care and obligations, liabilities, and enforcements for the tenants if they own pets. The policy should lay out all rules the landlord wishes to have regarding renting to tenants with pets.

Ensure the pet policy follows your province’s Residential Tenancy Act, or it may not be enforceable. Sample pet addendums for rental agreements can be found on the Humane Society’s website.

While Screening Tenants With Pets

Ask for proper identification, licenses, and vaccinations

Requiring valid identification, licenses, and vaccinations allows landlords to ensure everything is up to date and gives the notion of applicants being responsible pet owners and possible tenants. Pet licensing regulations can be found in your city municipal by-laws.

Require that all dogs/cats be neutered

Most responsible pet owners will have their pets neutered as it’s typically vet-recommended. Studies show having pets neutered helps cut down on potential messes and improves the general attitudes of pets.

Landlord references

It’s always recommended to seek previous landlord references when screening tenants. Especially when screening tenants with pets, speaking with their current landlords may be a great way to understand the pet itself better and any incidents that may have occurred.

Questions you may ask previous landlords include:

    • Does the previous landlord consider the tenant a responsible tenant and pet owner?
    • Were the pets well behaved and well cared for?
    • Did any other tenants or neighbours complain about the tenant’s pet?
    • Did the tenant’s pet cause damage to the property in any way?

Tenant insurance

Some policies may cover damages caused by pets within their liability coverage. If the tenant’s dog bites and injures a person, the insurance company may cover that situation. If the tenant’s pet causes extensive property damage and the landlord sues for damages, the insurance may cover the cost.

Requiring tenants to have coverage over liability can help landlords recover damages caused by the pets.

Pet damages deposits

In some provinces, landlords have the right to request a refundable pet damage deposit used to cover any damages caused by the pet. If no damages occur other than normal wear and tear, the landlord must refund the deposit at the end of the tenancy.

It is legal for a landlord to request a non-refundable pet fee either upfront, monthly, or both in certain provinces. These fees are to cover either maintenance or other potential future costs.

Interview pets with tenants

Meeting the tenant’s pet before making a decision could give a landlord better insight into the general characteristics of the pet.

Consider some questions to ask the tenant regarding their pet:

    • How long have you had your pets?
    • How often will your pet be left alone, and for how long?
    • How often do you walk/exercise your dog? Will you have a dog sitter/walker?
    • Do you have someone to care for the pet while you’re away?
    • Are there any known behavioral or medical issues, and what’s the current treatment?
    • Are your pets housebroken?
    • How well does your pet get along with strangers?

While Renting And At The End Of The Tenancy

Perform annual property review

It’s always best to check for yourself if any damage has been caused by pets. In cases of extensive damage, landlords can recover the costs or file an eviction order.

If you refuse to allow pets in your rentals, it can be a good idea to follow up that there are no breaches of the lease agreement. If so, in provinces that allow the enforcement of “no pet” provisions, the landlord may take action to request the pet be removed from the rental unit, or the tenant can face eviction.

Evicting a tenant due to their pet

If the provincial act allows “no pet” provisions, a landlord can take action upon tenants who have pets in the rental unit. Landlords must give proper written notice of eviction for a breach of the lease agreement and provide reasonable time for the tenants to remove the pet from the property. If the tenants do not remove their pets from the property, the landlord can proceed with the eviction process.

In provinces such as Ontario, “no pet” provisions are void and not enforceable, even if included in the lease agreement, and the landlord cannot evict tenants for having pets. However, this is only provided that the pet is not causing damages, disturbances, allergic reactions to other tenants, or a breed inherently dangerous, which could all be a reason for a landlord to evict. If a tenant’s pet caused extensive damages to the rental unit, the landlord could serve an N5 based on damages.

Returning or claiming the refundable pet deposit

If the provincial Residential Tenancy Act allows landlords to charge a refundable pet deposit, both the landlord and tenant should inspect the property for damages at the end of the tenancy. The pet deposit can only be used to cover the damages caused by the tenant’s pet.

If the damages exceed the deposit amount, the landlord may claim the rest against the security damage deposit or the tenant if damages exceed both amounts.

Once the tenancy ends, the landlord must refund any unclaimed amount from the pet deposit to the tenant. Deadlines for the landlord’s time to return the deposit can be found in your provincial Residential Tenancy Act.

Rent To Pet-Owners With Ease

Pet-friendly rentals don’t have to be a burden on the landlord. There are many benefits to renting to pet owners, from having more applications to receiving more rent.

Following our tips on renting to pet owners could help you manage your pet-friendly rental without the stress of excessive damages and liability. With over half of Canadian households owning a pet, it may be time for more landlords to consider welcoming their tenants’ furry friends.

Quickly Screen Tenants With Pets

Our tenant pre-screenings with credit and background checks allow tenants to provide landlords with descriptions and photos of their pets. Order your Tenant Report today and learn more about who’s moving into your rental.

Questions to Ask Tenants When Renting to Them

questions to ask rent applicants
questions to ask rent applicants

Screening new tenants can be daunting. It’s sometimes difficult to know what kind of person is applying to rent a property.  

At Singlekey, we help landlords deal with common anxieties every day. So if you don’t know where to start, we’ve compiled a list of basic questions and information needed to get the ball rolling.

The Top 7 Topics to Ask Rental Applicants When Interviewing Them


Name, birthdate and current address are key. You’ll need these if you are doing a credit check. You may also want to ask for a social insurance number, however, the applicant is not legally required to provide this. The credit check can be completed without it, as long as you have the birthdate.


It’s important to speak with prior landlords to find out how the applicant was as a tenant. Did they look after the property? Did they pay the rent on time? Why did they leave? Was there any noise or other problems? How was the cleanliness of the home? And for the final question: Would they rent to them again? 

Previous landlords sometimes are not very forthcoming, but if you ask them this last question it will tell you a lot. If the applicant has had multiple landlords over the past few years, it’s a good idea to look at a minimum of the previous five (5) years’ history.


Confirming employment is critical. How long the applicant has worked there, how much they earn and any personal details you can collect about the person will help in the decision-making process. 

Verifying an applicant’s ability to pay the rent is vital so ask for pay stubs, or a copy of the last income tax statement. If they are moving to the area to start a new job, ask for a copy of the employment letter or contract.


While this is a small step in the process, it’s absolutely necessary. A landlord must confirm the person is who they claim to be. If a copy of their driver’s license is taken with the application, it must be destroyed once the application is processed as landlords are not permitted to keep it on file. 

The key is to avoid having someone with a fake identity on a Tenancy Agreement which leaves the landlord with no recourse if the tenant skips out on rent or causes a lot of damage.


Maybe they want to be closer to work or family, or they have outgrown their current home (or want to downsize). But watch for red flags such as having issues with other tenants or the landlord.

rental applicant questions


A lot of these details will come up on the credit report, but asking about things such as bankruptcies, earnings, debt load and other financial obligations gives the landlord an idea of how much money is going out each month above and beyond the rent.

Rent is often the first thing the tenant doesn’t pay if they are experiencing financial hardship.


As the application progresses, find out if they have a car or require parking and how many people will live in the home. 

If there will be more than one adult living in the home it’s a good idea to process an application on each adult and ensure they are all listed on the Tenancy Agreement. Do they smoke or have pets? If yes, then the tenant should be advised of the landlord’s smoking and pet policies for the property. Asking about any criminal history should be handled delicately and with professionalism.

Don’t Forget to Check Secondary Resources

Aside from all of the above questions and information a landlord may look for, there are also other resources to allow landlord’s to review the suitability of an applicant. Facebook, Twitter, Instagram and other public records all provide insight into the type of applicant being considered.  

Reviewing tenant applications is complex and can be time consuming. Decisions should be made based on the information obtained and from the landlord’s perception of who would be best suited to the home. 

That said, caution should be used to ensure each application receives fair consideration and the decision is not based on any discriminatory criteria under Human Rights legislation. These include race, color, sexual orientation, marital status, disability and many more. 

Make sure to check with the provincial authority governing the community where the home is located for full details.

Take the Stress Out of Renting, Try Singlekey

No matter how many questions you ask, there’s always the risk of missing important information that could sway your decision. To assist in the screening process, Singlekey offers services tailored to each landlord’s needs. 

Contact us for more information today.

Long Term vs. Short Term Rental: What’s Right for You?


Before you put your rental property on the market, you’ll need to decide whether you want to offer long-term or short-term rentals. To make the best decision, it’s important to not only know the difference between the two but to also realize the benefits and drawbacks of each. 

In our guide to long-term and short-term rentals, we’ll go over some of the key things landlords should consider so you can make the best choice for your property. Let’s get started.

The Pros and Cons of Short-Term vs Long-Term Rentals

What’s the Difference Between Long-Term and Short-Term Rentals?

A short-term rental is often defined as one that lasts less than 31 consecutive days. Sometimes it can last a bit longer. Short-term rentals can also be referred to as vacation rentals. That’s because many people own homes they rent out exclusively to vacationers depending on their location.

Long-term rentals are usually considered anything that lasts longer than six months. Common types of long-term rentals are apartment and house leases. Business and industrial properties are also typically long-term.

Other options can include an Airbnb-style rental. This can be done either for the short-term or long-term. Typically, these are not vacation-style rentals. They come in handy in situations when someone is in town for an extended period of time. For example, a sub-contractor on a 3-month contract may prefer Airbnb because it’s easy to send the bill to their client.

If you can’t decide whether short-term or long-term rentals are the best match for you, consider some of the advantages and disadvantages of short-term rentals below.

Short-Term Rental Pros

1) You can earn more money.

If your short-term rental property is a vacation home there is a greater potential to make more money, especially if people are renting for a week or two at a time. If your property is in a popular tourist spot, your income potential can be very high during the summer months. 

You also have the option of changing the rental amount depending on the rental week. Many property owners do this when they know there is a time of the year that is popular.


2) You can also use the property.

With a short-term rental, especially one that is a vacation home, there is the option for personal use. That means when you want to go on holiday or spend the weekend with the family, just reserve that block of time for yourself.

3) You can limit some of the renting risks.

Being a landlord is a big commitment. The responsibility comes with potential risks, such as tenants who don’t pay or time or damage your property. With a short-term rental, the commitment isn’t ongoing, so it’s a lot easier to manage.

Short-Term Rental Cons

1) Your income can fluctuate.

With a short-term rental there is a chance that you may have blocks of time with no rental income. Some property owners don’t mind taking this chance, while others don’t like the risk.

2) You’ll spend more on cleaning costs.

With a higher turnover rate, especially with a vacation property, you can expect more cleaning costs. Every time a tenant moves out you’ll need to have the home deep cleaned. Even with a contract, this can get pricey.


3) You may need to hire a Property Manager.

Because the property is rented to different tenants so frequently, the appliances, sinks, and toilets need to be checked routinely. No one is going to want to rent a home with a broken refrigerator or one that has plumbing problems. 

Some landlords choose to hire a property manager for their short-term rentals. That way, they don’t feel as though taking care of their property is another job. You have to weigh whether the cost is worth the convenience.

Long-Term Rental Pros

1. You’ll earn steady income.

When you have a property rented for a longer time, you know you’ll have a reliable source of income. This can help you be more financially secure and plan for your next investment.

2) You might see fewer maintenance fees.

Because the turnover rate is not as frequent, you should have fewer maintenance fees. You won’t have to pay a cleaning company to come in as frequently because you’ll have the same tenants for a longer amount of time.

Long-Term Rental Cons

1) You can’t raise rental prices once in contract.

When you offer a long-term rental, you need to keep the price consistent for the length of the lease. While this offers reliable income, you lose the chance to increase it for any reason until your agreement is over.

2) You will have the tenants for longer periods of time.

If you have problem tenants, you may be forced to look into eviction. No one wants to do this because it can be costly and lengthy. To find out just how costly, try our eviction calculator.  

To avoid troublesome tenants, SingleKey offers a thorough yet easy to read Credit and Background Check. Our screening report gives you the information you need to feel comfortable with who is living in your rental property.

Key Takeaways

Short-Term Rental Pros

      • Potential for big financial gains
      • You can use the property as well
      • Limit some risks of renting

Long-Term Rental Pros

    • Earn steady income
    • Fewer maintenance fees

Short-Term Rental Cons

      • Income can fluctuate month to month
      • Higher cleaning costs
      • May need to higher property manager

Long-Term Rental Cons

    • Rental rates are locked in
    • Harder to evict bad tenants

Long-Term vs Short-Term Rental: How to Decide

There’s no easy answer to choosing the type of rental property that’s best for you. Both long term and short term have their benefits and drawbacks. So it’s worth taking some time to consider where your property is located and how much time investment you’re willing to put into maintenance, cleaning, and tenant interactions. 

Whether for three months or three years, one thing is for certain: the right tenant can make all the difference. A thorough background check can help you find applicants that are perfect for your property. Book a call to learn more about SingleKey’s tenant credit report for landlords.

What Should Landlords Look for in A Tenant Credit Report?

how to read a credit report for landlords

Being a landlord in today’s rental market requires diligence and experience. To avoid leasing their units to risky tenants, most landlords rely on tenant credit checks — it’s a foundational part of the tenant screening process. While these checks are very insightful, even seasoned landlords can overlook important information.

SingleKey offers a great way for landlords to screen tenants via our Tenant Credit & Background Check. We have helped landlords across Canada screen and verify thousands of prospective tenants, providing them with insights to help them make renting risk-free and hassle-free. To help landlords learn how to read the SingleKey tenant screening report, we’ll review the top 5 tenant credit check metrics.

how to read a credit report for landlords

Don’t forget to check out our sample tenant credit check report. We’ll be using it as a reference throughout this article.

How to Read a Credit Report for Landlords: 5 Key Tips

  1. Learn the Difference Between Poor, Good, and Great Credit Scores

The first risk indicator landlords typically review is the credit score. SingleKey uses an Equifax ER 2.0 score to create an accurate picture of the tenant’s financial health. A credit score is a useful metric encompassing the entire spectrum of a prospective tenant’s financial standing, including: 

      • Payment Behavior
      • Debt 
      • Income
      • Outstanding Debt
      • Late Payments

The average Canadian has a credit score of 630. So tenants with a score ranging from 600 to 700 are considered to have an average score. When reviewing rental applicants with a score below 600, landlords may want to look more carefully. A credit score below 500 is likely due to poor payment behaviour or a recent bankruptcy, indicating the riskiest applicants. 

tenant credit report for landlords

While a low credit score doesn’t mean that a tenant will be delinquent on rent, we can safely make the assumption that a tenant who doesn’t pay their bills on time is more likely to not pay their rent on time.

  1. Identify the Types of Debt the Tenant Owes

Another key piece of information on our tenant credit reports is debt. While large amounts of any debt aren’t a great sign, it’s important to understand that not all debt is created equally.

High-Interest Debt


Credit cards and risky loan options, such as payday loans, are high-risk debt because of their higher interest rates. Also, payday loans are often the last resort for borrowers and can indicate the tenant may be going through financial hardship.

Low-Interest Debt

On the other hand, debt categories like mortgages and HELOCs (Home Equity Lines of Credit) are significantly less risky because of the lower interest rates and the asset securing the loan. Also, individuals can rent out their property to cover the mortgage payment. 

Student debt and car payments are forms of debt that aren’t as risky as credit cards or payday loan debt. What is important here is whether the applicant has been able to make regular payments.

  1. Tally Up the Total Monthly Debt Payments

Credit reports outline the number of regular payments that a person has to pay towards items such as an auto loan, credit card, or cell phone. It is important to review these monthly payments because they show the portion of the applicant’s income going towards recurring expenses and bills.

For example, in SingleKey’s sample credit report, the “Payment Term Amount” shows how much money is to be paid, while the “Narrative” explains the frequency of payments.

tenant monthly debt payments

To give you a real-world example, if the applicant’s pre-tax income is $3000 per month but they have to pay $1000 towards their credit card and car loan payments every month, this doesn’t leave much behind to cover rent and living expenses.

  1. Calculate the Rent-to-Income Ratio

It’s important to know if the tenant can actually afford the expense of renting a unit. A landlord should consider how the tenant’s monthly income compares to how much they will have to pay for monthly rent. To simplify the process, SingleKey’s tenant credit report calculates the rent-to-income ratio so you won’t have to worry about it.

Looking at the tenant’s rent-to-income ratio gives you a good sense of affordability. If they make $3000 per month, but are applying for a unit where the rent is $2000 per month — that’s a red flag.  

We also suggest going one step further and using the (rent + debt payments) to income ratio. With this formula, both their monthly debt payments and their rent are used to get a better grasp on how much they can really afford. 

Our data shows affordability is one of the top predictors of tenant rent default. If a tenant is spending more than 50% of their income on rent, there won’t be much left to save for a rainy day. In this scenario,unexpected expenses or job loss would cause the tenant to stop paying rent.

  1. Focus on Collections and Bankruptcies

Collection items and bankruptcy demonstrate financial responsibility, and remain on a credit report for 6 years and have a significant impact on credit scores. Collections and bankruptcy can happen, but it’s important to ask the right questions when you see them on a tenant’s credit report.

1. What was the amount owing?

The amount owing is an important factor in determining how detrimental the outstanding payment is to the applicant.

2. How old is the default?

In cases where a bankruptcy occurred 5 years ago, that is not nearly as important as when the bankruptcy is fresh. The older the bankruptcy, the less financial strain the applicant is under. 

3. What type of debt was it?

If a collections item is for a payday loan, that is much more worrisome than if it was an outstanding phone bill.

Collection items and bankruptcy demonstrate financial responsibility, and remain on a credit report for 6 years and have a significant impact on credit scores. Collections and bankruptcy can happen, but it’s important to ask the right questions when you see them on a tenant’s credit report.


The 5 Things Landlords Should Look Out for on a Tenant Credit Check

  1. Credit Score
  2. Amount of Debt and Type of Debt
  3. Monthly Debt Payments
  4. Rent-to-Income Ratio
  5. Collections and Bankruptcy

Find the Right Applicant with Single Key’s Tenant Credit Report

Being smart with your tenant screening process keeps your renting risk-free. A good tenant will not only have a stable income, but they’ll have a reassuring financial history. Keeping in mind the 5 key risk indicators in this guide will help you get the most out of your tenant credit report and raise any red flags that you should be aware of. 

If you are looking for the best tool to screen your tenants, consider the SingleKey Tenant Credit and Background Check report. The five metrics we just reviewed are at the top of every report. 

Don’t forget that we also offer a free tenant review call to help walk you through the tenant report results, so book a call with us any time.

Best Rental Websites to list your property in Canada


Nowadays, most tenants are looking online for rental options. It’s fast, easy to compare listings, and, in light of the current pandemic, socially-distant. As a landlord, it is easy to be overwhelmed by the sheer amount of choices you have when it comes to posting a property listing. 

Here, we’ve compiled a list of the best rental websites in Canada, each with their pros and cons, to ensure that you are getting the best exposure to your listings. 

1. Craigslist

Craigslist receives a huge amount of traffic, with a monthly 17.86 million Canadian visits in September 2020. Posting ads is straightforward with no sign-up or fee required, and you are allowed up to 24 images. Prospective tenants can contact you through email and other contact information you add to the listing. Each ad expires within 45 days, or 7 if the listing is in a larger city. 

However, the dated appearance of the website may dissuade potential landlords and renters alike. With a large base of legacy users, the website still resembles those from the early 2000s, and may not provide the most user-friendly experience. From a tenant perspective, the search and filter functions are unintuitive, which may make it difficult for them to find available listings. At the same time, ad layouts are very disorganized and the listing details are difficult to read. 


Since you can post listings without making an account, there is almost no vetting of the listings, resulting in many fake rental property ads on the website. Similarly, many landlords find that the tenant quality from Craigslist is not the best and certain inquiries they receive are not serious. 

Recommended for

DIY Small Landlords

    • No sign-up required.
    • No fees needed for basic post.
    • Traffic is split between rental ads and other categories.
    • Since it is easy to post ads, occasional scams can occur. 
    • Tenant inquiries are not always serious.

2. Kijiji

Most Canadian landlords are familiar with Kijiji, which averaged 3.4 million rental site visitors in September. In fact, it is the 14th most visited website in Canada! 

After signing up, Kijiji offers three different tiers when it comes to posting a listing.

    1. Free: You can post a basic ad with 10 pictures. You can only have two basic ads running at the same time, so to post a new ad, an older one must be taken down. Note that you will have to keep reposting the ad to keep it on top, or pay additional money to boost it.
    2. $130.95/month: You can post an ad with 20 pictures and an urgent flag. The ad is automatically bumped up every 7 days.
    3. $392.95/month: In addition to the previous perks, your ad also becomes a top ad on the website, and you can add a website link to the listing.

You can also pay to put your ad in Kijiji’s homepage gallery or highlight it to maximize the number of people viewing your listing. Ads generally expire after 60 days. 


Kijiji has a simple layout, making it easy to list properties. You can even list virtual viewing options, such as virtual tours or video chats, and see how many people have viewed your listing. 

However, the website offers limited search and filter options, so renters may have a hard time finding an appropriate listing. Contact is done through Kijiji’s inbox, which can get messy if you have many listings. Unfortunately, like Craigslist, Kijiji’s minimal vetting comes at the expense of fake listings and inquiries about properties that are not always serious. So it is important to be aware of scams and follow best practices

Recommended for

DIY Small Landlords

    • Different tiers and upgrades are available to customize your ad.
    • High website traffic means you are getting your ad in front of as many eyes as possible.
    • Contact is done through Kijiji’s inbox which can be difficult to organize.
    • The free tier limits you to 2 active ads at a time.

3. Facebook Marketplace

With over 25 million Facebook users in Canada, Facebook Marketplace has become another classic place to list rentals. As long as you have a Facebook account, you can post as many free ads as you would like, with up to 50 photos and no expiry date (be sure to renew them so they appear at the top of the listings though!). The interface is easy to use and offers a dynamic preview that changes as you fill out information for your ad. You can also leverage Facebook’s wide network to cross-post your ad onto your Facebook Timeline, Newsfeed and different Facebook groups. 

Prospective tenants can easily message you through Facebook’s platform, and all messages go into a separate folder from your personal Messenger chats. It even links each message to its corresponding listing and sets reminders! Facebook also gives you a sense of security as you can see each tenant’s profile as a real person. You can also change the status of your listing from Available to Pending or Sold.


For tenants, there is a map view that helps them locate potential listings, although there is limited filtering based on listing details. Facebook also automatically provides nearby transportation and walking scores for each listing. Unfortunately, many realtors chose to post fake listings onto Facebook Marketplace in an attempt to get more clients. 

Recommended for

Individual Landlords & Realtors

    • Dynamic preview that changes as you edit your ad.
    • Ads do not expire.
    • Messenger organizes your messages and allows you to view tenants’ profiles.
    • High volume of fake listings by realtors.
    • Limited filtering options for tenants.

4. Padmapper

Unlike the previous sites, Padmapper is focused only on housing. By signing up for Padmapper, you can show your ad to over 385.9K monthly viewers for free. Each ad allows you to post over 20 images and ads do not appear to expire.

Unfortunately, the platform is not very user friendly for tenants and landlords alike. As a landlord, you can post a listing only if you download the mobile app. There is no way to do this on a desktop. Contacting tenants is also done through the website’s messaging system.

For tenants, they are able to use a computer to look at listings and filter rentals by price, location, and utilities. There is also a map feature that allows them to explore listings by proximity. However, there seems to be a lot of bugs with the mobile app such as being forced to log in multiple times for the app to function properly. 

Recommended for

Landlords, Realtors, Property Managers

    • Simple to use without complicated add-ons.
    • Tenants can easily filter and search for listings on desktop.
    • Cannot post a listing on desktop.
    • Mobile app is often difficult to use because of glitches.

5. Realtor.ca

Another option besides posting your own listing online is to hire a professional. Realtor.ca helps connect you with realtors in your area, who know how to best market your property to find a tenant. Though it varies from agent to agent, most realtors are paid 1-month’s rent commission if the unit is successfully rented.


The advantage of using a realtor is that they will:

    • Take photos and list your property on MLS
    • Hold the viewings on your behalf
    • Screen the applicants and ensure you get a quality tenant
    • Set up your lease agreement with the new tenant

If you are willing to pay the commission, this is the easiest and safest way to rent your property. 

Recommended for

Large Landlords and Property Managers

    • Get professional advice on how to best advertise your listing.
    • A turn-key solution for the full rental process.
    • In general, you can expect higher quality tenants.
    • Most expensive option.
    • Depending on how many clients the agent has and the situation surrounding their properties, you may not be first on their priority list. 

6. Viewit.ca

At $54.95/month, Viewit allows you to post to their 245.1K monthly viewers. No account is necessary and you can post up to 10 photos per listing. Each listing expires after 1 month and is only published after their team approves of it. This way, you can rest easy knowing no one will be reusing your listing information as part of a scam.


On the flip side, any edits, changes, or cancellations you would like to make to your listing requires contacting their team. Their turnaround time is within a business day but some landlords may prefer other websites that give them total control over adding and deleting posts.

Viewit also has additional paid upgrades to enhance your ad and even offers to send professional photographers if you want.  

Tenants can utilize their map view to see nearby listings or use the search and filter functions to narrow it down based on utilities. They can message landlords through Viewit directly.

Recommended for

Property Managers

    • Vetted postings to ensure that the listing information you provide will not be used to scam others.
    • Any changes you wish to make require contacting their staff, which takes editing and posting permissions out of your hands.

7. Rentals.ca

A relatively new website, Rentals.ca averages around 600K monthly views and is still growing. They also have a mobile app. Posting requires signing up for an account and you can select if you want your ad to expire in 15 or 30 days. There are three different ad tiers to choose from. 

    1. Free: no special perks on listing.
    2. Promoted: for $24/15 days or $49/30 days your listing gets increased priority on map/list, synced with Facebook Marketplace and mobile app notifications.
    3. Featured: for $124/15 days or $249/30 days, in addition to features in previous tiers, you also get top listings and priority, “Featured” tag, and highlighted on the map.

For each listing, a floorplan and at least 2 images are required. The website allows you to keep track of your listings, their status, and even save drafts. Tenants can contact you through the website or the phone number you add to the listing. Rentals.ca requires each listing to be approved by their team, so the website contains very few fake listings. Most listings on website are for apartments/condos.

For tenants, the website provides good search and filter options, including a map view that shows nearby listings. Each listing also comes generated with a neighbourhood and transportation information. 

Recommended for

Property Managers and Individual Landlords

    • Website is easy to navigate and use.
    • Postings are vetted, which means very little scam listings.
    • Website and company are relatively new, so there is not as much experience and reviews on it.
    • Mostly targets larger cities and apartments or condos.

The Final Verdict: The Best Rental Sites in Canada

Craiglist Kijiji Facebook Marketplace Padmapper Realtor Viewit Rentals.Ca
Monthly Traffic (Sept 2020)
Account Required
Listing User Experience
- Very dated website
- Mostly used by legacy users
- Simple interface: easy to list a property
- You have to keep reposting the listing so it shows up at the top or pay to boost it
- Listing status helpful
- No need to boost listings
-Communications with renters is easy, and it's nice to see their profile, to make sure you were speaking with a real person
- Very confusing and complicated interface
- Only allows posting on mobile app, no desktop access for listing
- Good experience for tenants
- Agents will post listing for you
- Limited control control since all edits, deletions, etc has to be approved by their team
- Allows you to keep track of your listing status and save drafts
Renter User Experience
No real search or filter functionality
Renters have a hard time to filter and limited search capability
Easy for both tenants and landlords
Many glitches when searching for listings and makes you log in multiple times.
Polished and professional look and feel. Lots of listings to choose from.
Tenants can use map view to see nearby listings or filter to narrow down the listings based on utilities.
- Provides good search and filter options
- Including a map view of nearby listings.
Tenants can only message landlord. Very limited.
Just message landlord. All messages are in an inbox, which is not very organized.
The marketplace app separates messages from your personal ones. Ties it to the listing and sets reminders.
Very basic.
Realtor's contact info is included in each listing. Easy to get in touch.
Send email through Viewit directly or call on provided number.
Tenants can contact you through the website or the phone number you add.
- Basic : free
-More visibility: $130.95/month
- Most visibility: $392.95/month
- Fees vary for posting unit
- Most realtors charge 1 month's rent
- $54.95
- Additional costs optional
# of Pictures
10 ( Free)
3 (Recommended)
2 (Minimum)
Ad Expiry
45 or 7 days
60 days (Fees may apply to extend)
1 Month
Fake Listing
Many fake listings
Many fake listings
Many realtors with fake listings to get business
Many fake listings
None. Listings vetted by realtor.
None. Listings vetted.
Very few fake listings.
Can list virutal tour options
- Interactive ad maker.
- Cross-post ad to Newsfeed, Timeline and Groups
Shows a mapview of rentals
A turn-key solution for the full rental process.
- No fake listings
- Offers professional photographer
- Popular with large property manager
- Shows a mapview of rentals.
- Provides neighbourhood and transportation information
- Low vetting.
- traffic is shared with other categories.
- Low vetting
- 2 ad limit for free account.
- Low vetting
- Mobile only
- Most expensive option, costing 1 month's rent.
Must contact their team for changes.
New website so not enough reviews on it.
Best For
Small Landlords
Small Landlords
Individual Landlords + Realtors
Large landlords, realtors, property managers
Property Managers
Property managers, Individual landlords

Best Rental Websites in Canada by Province

Besides the top Canada-wide rental sites we featured above, each province has specific rental websites that are popular in the region. We highlight some of the best ones below. 

British Columbia


120K visitors per month

RentBoard has an ad credit system where you buy a certain number of credits, for example 30 days, and can either use it all up for 1 ad that is listed for 30 days, post 2 ads for 15 days each, or 30 different ads for 1 day each. If you take an ad down early your unused credit is saved for the next time you decide to post.


280K visitors per month

Signing up for an account on Point2Homes requires approval from their team and prices vary by region. This site is mostly used by real estate agents, property managers, and brokerages.



385K visitors per month

Rentfaster lets you list an ad for $35 until it is rented out for a maximum of 6 months. Some limitations apply as outlined on their website. Once your unit is rented out, you can deactivate the ad and reactivate it for $30 at a later date.


150K visitors per month

RENTcafe is very popular with tenants, but signing up to post your listing is a multi-step process. It involves registering with its affiliate company Yardi to use their property management software. It is recommended for property managers.

Immediate Rent

2K visitors per month

Immediate Rent is one of the newest entrants in this space and they doing things differently – they are the first rental portal allowing payments in over 100 crypto-currencies. As a landlord, you can advertise your property for free. No Listing Fees. No Monthly Fees, No Platform Fees.



85K visitors per month

TorontoRentals is now part of Rentals.ca, so listings on TorontoRentals will also appear on Rentals.ca and vice versa.


600K visitors per month

Condos.ca has a large database of users looking to rent or buy condos. The site will put you in contact with a realtor/condo professional to help you list your property.



70K visitors per month

Louer specializes in rental units in Quebec and also has a French version of their website. It allows you to post listings for free, but your account must be approved before you can use it.


1.2M visitors per month

Duproprio is the largest real estate website in Quebec for buy & sell as well as rentals. They offer three tiers for ads: free, $49.95/3 months, or $199.95/3 months. Each tier offers a different number of photos you can include and the number of weeks the listing is featured.

Finding great tenants for your rental property in Canada is one of the hardest things about being a landlord. It is a lot easier when you know where to list your ads. Using a trustworthy website with a lot of traffic is always a good first step. 

If you are a landlord with house rentals or apartments for rent looking for tenants, SingleKey can help make your renting process easier, faster and safer. With our Tenant Credit Check in Canada you can screen your potential applicants in less than 5 minutes to find the perfect renters for your property.

SingleKey collaborates with Queens MBAs to Launch in the US

consulting with singlekey
consulting with singlekey

As students of the Smith School of Business Accelerated MBA program at Queens University, we were tasked with finding an interesting growing organization that we could engage with on a consulting project to help us apply what we were learning in our program. 

 Aptly named Toronto A, our consulting team of 8 motivated professionals were eager to bring our A-game, academic tools, management skills and prior work experience to help an organization solve challenging and equally intriguing strategic issues.  The Covid-19 pandemic has shown us that being prepared for the unexpected is critical, which is why deciding to work with our new client SingleKey was easy. They are an organization that helps residential landlords secure that much needed peace of mind.

Queens University & Singlekey Help Canadian Landlords

In the Spring we quickly realized that our consulting engagement will have to be virtual, but luckily with the aid of technology and the effortless diplomacy of SingleKey staff, led by Viler Lika, we quickly pivoted to videoconferencing. 

What struck us immediately when working with the SingleKey team is the deep commitment and passion they have for helping landlords feel secure when making tenant decisions.  After gaining an in-depth understanding of the organization, its people, and their strategic plans of moving across the border, we defined our new client’s requirements and scope of our consultancy.

Together we navigated the compliance hurdles that exist when operating in the US and leveraged our MBA education to navigate this powerful learning experience. We all brought unique talents and perspectives to market research and strategy and were given hands-on opportunities to practice our teamwork and leadership skills. 

Some of our work included industry and competitive analysis for the US expansion, search engine optimization, employee sales training and user experience management for their website to make sure it is secure and simple. SingleKey gave us a lot of feedback on our recommendations and incorporated them into their tactics for enhancing the experience that landlords have with processing credit and background checks.  

The next part of our project involved assessing referral program partners. SingleKey gave us a list of providers they were considering for a referral program as well as a set of criteria that was important to them in selecting a provider. The Toronto A team was to conduct more research on each one, complete demos for each company and present a top three to the SingleKey team.

Obtaining the key criteria was helpful in researching potential partners as it allowed us to have a better understanding of what SingleKey was looking for and allow a better assessment of providers through the lens of the SingleKey team. After narrowing down the list to a top three, we presented our findings and collectively decided that the best course of action would be for SingleKey to complete a demo with each of the providers to determine the best fit.

This part of the project made us feel like we were really making an impact by assessing referral partners and determining referral strategies that will help SingleKey reach more landlords across Canada and the US! From the start of our engagement (in May 2020) to the end (in October 2020), SingleKey sales grew over 300%, in part due to the successful US launch. 

Singlekey Helps Landlords Find the Best Tenants in Canada and the USA

As for Toronto A, we couldn’t have asked for a more positive experience consulting SingleKey as we gained firsthand insight into entrepreneurship and a growing business.

Viler let us drive ideas and make decisions while empowering us to steer direction when appropriate.  Each and every one of us are inspired to take on the challenges of more senior management positions in our own careers.  While some of us already have experience selecting tenants, and others are still working towards becoming landlords ourselves, all 8 of us now know where to go for support and advice to make sure we make the best decision.

We are confident that we will hear great things about SingleKey for years to come and are happy to have provided value to such an exciting company.

How Bill 184 Affects Landlords in Ontario

Bill 184 – How it affects landlords in Ontario?

Bill 184 – How it affects landlords in Ontario?

Over the past few weeks, hundreds have taken to the streets of Toronto to protest against a new piece of provincial legislation, called the Protecting Tenants and Strengthening Community Housing Act or Bill 184, that many experts fear will allow landlords to evict tenants with ease and cause “increased homelessness” across Ontario. Also known as the “Mass Eviction Bill” by its opponents, the new amendment to the 2006 Residential Tenancies Act (RTA) has become a hot topic of discussion between tenants and landlords as the real effect of this bill remain in dispute over its lack of clarity.

Here is a summary of the key points that you need to know as a landlord for Bill 184:

  1. Bill 184 now allows landlords to retrospectively seek compensation from tenants who have remained in a unit longer than agreed, even after they have left. 
  2. Tenants who have been paying an improperly increased rent amount are not permitted to make a claim if they have already paid the raised rent price for 12 months. 
  3. Landlords will now receive hefty punishments where they are found to have acted in bad faith with a tenant. 
  4. Landlords will be required to include a sworn affidavit as part of their application to the LTB to terminate a tenancy. 
  5. Landlords can now negotiate repayment plans with the tenant as opposed to using the LTB to do so and can more easily evict a tenant who does not uphold this agreement.

The main opposition to the passing of Bill 184 is the tenant community. Many tenant rights activist groups are of the belief that this bill takes aim at individuals who have suffered heavily from the pandemic, the working class. This new piece of legislation has been perceived as giving landlords the power to pressure tenants to move out of a unit without any oversight by the Landlord and Tenant Board (LTB). Further, tenants are even more concerned that the bill fails to include a way for tenants to legally oppose the eviction. Ultimately, those who oppose the bill, see it as a collection of landlord favouring amendments to the Residential Tenancy Act that look to displace tenants.

One of the main focus of this bill is to deal with the backlog at the LTB by forcing tenants and landlords to cooperate. Bill 184 does provide some benefit to landlords; however, this is only because residential landlords are among the most vulnerable people affected by the pandemic and many are in need of immediate relief. 

Many landlords have tenants who can no longer make rental payments. In such cases, landlords are forced to carry the expense, resulting in thousands of dollars lost every month.   Ultimately, as a result of the unaffordable expense of affording multiple homes, these landlords are forced to offload real estate they can no longer afford to pay off outstanding mortgage payments. Bill 184 does a decent job of providing minimal liberation by allowing landlords to act more hastily and less bureaucratically. 

Below we have outlined in more detail the changes that can be expected from Bill 184 that most affect landlords: 

More power against over-holding tenants 

Under the current compensation scheme for landlords in the Residential Tenancies Act, landlords have the power to apply to the LTB to seek compensation for rental arrears from are tenants who overhold a unit. Overholding means tenants who have occupied a unit for longer than agreed upon. Landlords can also claim for damage caused to a rental unit where a tenant remains in possession of the rental unit beyond the expiry of the lease. 

Bill 184 expands this same power to allow landlords to make a claim to the LTB even after the tenant has vacated the unit. Provided that the claim is made within 12 months of the date the tenant vacates the unit, landlords can receive full compensation. Bill 184 further proposes that landlords are permitted to apply to the LTB to claim compensation (up to 12 months after the tenant has vacated the unit) from a tenant where the tenant interferes with another tenant’s ability to enjoy their rental unit and from a tenant who has not paid utilities. 

In such cases, what was once intended to be a profitable investment for a landlord, would then have become a financial nightmare. This amendment allows landlords to retrospectively claim for lost rent or unpaid utilities suffered by a landlord including compensation for not being able to have new renters occupy the unit. 

Conclusively, landlords who have lost rental income, utilities payments, or damages from overstaying tenants can now seek compensation even after the tenant has left the unit.  

New Rules for Rent Increase

According to the Residential Tenancy Act, a tenant (past or present) can file an order with the Landlord Tenant Board requiring that a landlord repay a tenant any money the landlord may have collected as a result of an improper rent increase. This means where a landlord increases the rent without serving the appropriate notice of a rent increase or increasing the rent above the appropriate amount set out by the Ontario Ministry of Housing and Municipal Affairs in the respective guidelines. This order must be filed within 12 months of the date of the illegal rent payment. 

Bill 184 adds to the current laws by stating that, where a tenant has already paid the improperly increased rent amount for a minimum of 12 consecutive months, then a tenant cannot seek reimbursement for such an improper rent increase. This new change applies so long as the tenant did not make an application to the LTB challenging the validity of that rental increase within one year from the first charge was made. 

Ultimately, landlords and prospective lenders and purchasers are given peace of mind. Rent payment amounts are no longer subject to challenge by any tenant where they have consistently been paid for a minimum of one year. 

Increased Punishment for Landlords and Corporations 

Under the current state of the law, the Landlord and Tenant Board can conclude that a landlord has acted in “bad faith” when terminating a tenancy. This includes cases where a tenancy is unfairly terminated for a landlord’s personal use, purchaser’s personal use, or for demolition, conversion or substantial renovations to the unit. Under these circumstances, a landlord can be ordered to make payment to the tenant. Pre-Bill 184, landlords could be ordered to compensate a tenant for any portion of increased rent that the former tenant has incurred or will incur from moving into a new unit for a one-year period after vacating the previous rental unit. Landlords could also be forced to pay for reasonable expenses incurred by the tenant including moving and storage. Finally, a landlord can receive an additional administrative fine of up to $35,000.

Bill 184 increases the maximum potential penalty that a landlord can suffer when acts are carried out in bad faith. This is because the bill looks to allow landlords more power to deal with removing a tenant. However, the LTB will now have the discretion to force the landlord to compensate the wronged tenant for a maximum of 12 months’ worth of missed rent where they are found to have acted in “bad faith”. 

In relation to corporations, Bill 184 looks to increase the maximum penalty that can be imposed on corporations that are found liable for breaches under the Residential Tenancies Act. These fines will be increased from a maximum of $100,000 to $250,000. 

Therefore, this increase in punishment that a landlord may suffer serves the needs of tenants as it acts as a deterrent for landlords acting unfairly. Landlords should be cautious as the new regulations subject landlords to paying a much heftier sum than what was previously imposed on landlords. This is in addition to the administrative fine that landlords may be subject to paying. 

Ending a tenancy better come with a good reason

When landlords apply to terminate a tenancy agreement, Bill 184 will require a landlord to attach a sworn affidavit outlining and explaining the reasons in detail for the termination to the LTB. This means declaring reasons for termination including, a landlord wanting to use the unit for personal use, or planned demolition, conversion or renovations to the rental unit. Additionally, the landlord is required to indicate in the affidavit whether he or she has served any notice of termination in respect of the same or another rental unit, within 2 years prior to filing the present application. 

With the new addition to the Residential Tenancies Act 2006, the LTB will be encouraged to take a landlord’s history of serving termination into account when concluding whether or not the landlord has acted in good faith. The amount of previous termination requests filed by a landlord will act as an important indicator as to whether landlords truly have sufficient and substantial reason to end a tenancy. 

The effect of deterring landlords from ending lease agreements and terminating tenancies for disingenuous reasons is to the benefit of tenants. The LTB will now have access to additional evidence to use in favour of tenants. 

This new amendment coupled with the increased fines means landlords are to be more cautious when ending tenancies. Where ending the tenancy does not align with the affidavit or is found to serve another purpose, landlords will be subject to hefty fines for acting in “bad faith”  

Bypassing the LTB

One of the biggest points of contention between the landlord and tenant communities is the proposed changes to the way landlords can address the issue of tenants not paying rent.  

Currently, disputes between landlords and tenants over rent arrears can only be addressed by the LTB. This has contributed to the extreme backlog of cases in the LTB. Pre- pandemic, eviction hearings and cases in the LTB could take an average of 3 months to be heard. 

Bill 184 aims to provide some relief, or at the very least not make the situation at the LTB worse. It allows disputes over rent between tenants and landlords to be negotiated without LTB intervention. Landlords can bypass the LTB and are encouraged to offer a repayment plan directly to tenants, something that was originally the responsibility of the LTB. For this repayment plan to be in good faith, it should be formulated following some form of discussion and negotiation with the tenant as, in theory, the plan is to the benefit of both parties. Additionally, this new change will allow landlords to claim for lost rent and remove tenants who have been withholding payment retroactively. Where the tenant refuses the repayment plan, or accepts and fails to uphold it, this constitutes sufficient grounds for the landlord to evict the tenant. 

Landlords and tenants are forced to work together to reach a solution where the landlord can expect some percentage of rent to be paid regularly, while also taking into account the difficulties that a tenant may be having to repay the rent. 

The introduction of increased compensation for tenants for evictions done in “bad faith” as discussed above, restrict landlords from imposing unfair repayment plans on tenants. Having to compensate a tenant for up to 12 months’ worth of missed rent in Ontario will cost the average residential landlord substantial financial hardship. Tenants are also given the right to appeal to the LTB where they believe their repayment plan or eviction was handled unfairly. The alternative to Bill 184, which is the current state of affairs, is for landlords to have to continue to shoulder the burden of tenants who continue to not pay rent.  

Conclusively, Bill 184 allows landlords to act with more urgency than being forced to wait in a three-month long line at the LTB. However, this solution does not protect landlords from having to shoulder thousands of dollars’ worth of lost rent as the repayment plan must be given a fair chance to work before steps can be taken to remove the tenant.  

The Current State of Bill 184

What this bill means for tenants and landlords is that, there is to be expected a drastic change to the Residential Tenancies Act that aims to force landlords and tenants to communicate, compromise and work together. 

While this new amendment to the RTA looks to provide relief for the LTB, the truth of the state of affairs at the LTB is that they face backlog and a lack of organisation that this bill fails to address. There are still many steps in between tenants not paying rent and a tenant being evicted including negotiating a payment plan and providing the tenants a chance to pay out on their repayment plan. These new amendments do not protect the average landlord from suffering thousands of dollars, and several months’ worth of missed rent. Additionally, claims for damage (on top of lost rent), brough against a tenant can still be expected to eat up landlord time and money because of the ongoing pandemic. 

As a result of the increased risk that comes with being a renter, many landlords are turning to insurance options such as SingleKey to guarantee rental income and protect landlords from delinquent tenants. The SingleKey Rent Guarantee provides landlords peace of mind knowing that they will are protected against tenants who do not pay the rent and who may damage their property.